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Re: Super-competant Volvo repair service? (April 2005)
Both my mom and I own Volvo's and we each use different places.
My 245 wagon is a 1978 [no computer in engine] therefore gets the
''old fashioned'' mechanic treatment at Rob's Automotive in El
Cerrito. My mom's is a 96 wagon with all the fancy computer tech
inside and she uses McKevits in Berkeley. We each love the work
that is done and the outstanding customer service at both places.
Rob's charges about 40% less per hour than McKevits and isn't as
super fast, but he is thorough, fair and very cool. My car needs
certain things that are harder to find nowadays and they always
come up with creative and as inexpensive as possible, ways to
take care of my baby. My mom originally started with Rob, but she
needs her car for work, so she needs super fast work done and
loved the free loaner rental car that McKevits has offered her
each time they've had her car. And, yes there is more, Rob
explains every single detail of why my car is behaving a certain
way, how he is going to fix it. He explains all of this with a
thoroughness that often leaves my head swimming and eyes blurred.
Hope this helps you take care of the best cars in the entire
world. Volvo !!!!!!
Re: Purchasing and owning a new Volvo April 2005
I haven't shopped
at McKevitt, so can't comment on that. I can say that their
service department is very friendly and customer-oriented (though
not he cheapest).
We purchased our used Volvo wagon at McKevitt. The overall
purchase was OK, but we discovered that the salespeople (2) we
dealt with in the used car area didn't know a heck of a lot
about these cars. We discovered a number of discrepencies in
what we were told when looking through the owner's manual once
we took the car home.
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