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Berkeley Family Practice
Berkeley Family Practice
2636 Telegraph Av
Re: GP in Berkeley area needed
I have Anthem BC HMO and was assigned to Timothy Fitzer,
510-841-1647. He's on Telegraph across from Andronicos. I
really like his manner and the efficiency of his office
staff. When I needed to see a doctor for an urgent problem,
I saw one of his colleagues and liked her a lot, too. I
feel lucky--after my long-time doctor stopped taking health
insurance, I was bounced around from one PCP to another for
years. Dr. Fitzer told me he's been taking ABMG patients
for years and has no plans to stop.
Does anyone have any recent experience with Berkely Family
Practice / Urgent Care (on Telegraph across from
Andronicos), especially Dr. Jacinto?
A friend of
mine went in to see Dr. Jacintho to
extend his predisone prescription by two-20mg pills (so that he
could taper the dosage-it's dangerous to go from 40mg one day to zero mg the
next). He had called the day before and they told him to ''email'' so he emailed.
The email system said he would receive an answer within 8hrs, he hadn't received
anything in 24hr (and it was time to take another pill!) so we went in just after
lunch to pick up the prescription for two pills to safely taper his dosage. We
were put off over and over again, dealing first with the receptionist then the
med. assistant, waiting two hours (with Dr. Jacintho right there inthe
office-sometimes walking within feet of where we were standing)and finally told to
leave and go back home to the computer and email again and then he would call in
the prescription (for TWO pills). My friend did and the pharmacy still didn't have
the prescription by 4:30 and when
he called to ask them to call the pharmacy again, they said, ''we need more
time''. Finally, at about 5:30, the prescription was ready...31 hrs after the
first request. But the worst was then my friend received a long letter from Dr.
Jacintho saying how busy he was (15 emails/day!) and that we should be more
understanding of that. If he (or his staff) had taken a fraction of the time it
took to write that ''complaint'' to his patient and instead wrote out the two pill
prescription, there would have been no risking his patient's health or wasting
Does anyone have any recent experience with Berkeley Family
Practice or any of the doctors there (Thomas Stern et al)?
I have been a patient at Berkeley Family Practice for many
years, especially Dr. Stern. He has cut back on his hours, so I
don't always see him any more, only when I can make an
appointment with advance notice. However, I am always pleased
with him, his take action approach, as well as other doctors I
have seen there (lately Dr. Jacinto, who also has a take action
approach). I'm not as pleased with the office staff, especially
over the phone, but so far I'm overlooking this. They have
evening hours some days, which I consider a godsend. Overall, I
recommend this practice.
My medical group (Hill Physicians) just switched me to Jessica
Fielden. I know nothing about her but I've been looking for a
new doctor anyway, so if she's good I'll just stick with her.
Can anyone tell me about her or anyone else in her practice?
I was seeing Dr. Fielden until I had to switch medical
groups due to an insurance change in order to continue
seeing my OB who is in the Alta Bates group.
She's a pretty down-to-earth, straightforward sort of
person who has taken a pro-active stance on managing
my thyroid condition. When I arrived as a new patient,
she double-checked my test results to see exactly where
I fall in the range of normal vs. abnormal results to
make sure that my medication dosage is appropriate.
I'm looking forward to switching back to Hill Physicians
after the birth of my baby, so that we can continue to
see her. Dr. Fielden is a Family Practice doctor, and
works out of the 2636 Telegraph Ave, office.
I'm also very happy with the Nurse-Practitioner in their
office, Deborah Spitz, who also has a friendly, down-to-earth
and approachable manner, while also being professional
The downside to this practice, IMHO, is the office
staff, who often seem rushed, or swamped with work and
not particularly friendly in manner when one is checking
in or out.
One I would NOT recommend is the one I have : Jessica
Fielden. I found her to be difficult to work with as
her appointments ran consistently a half hour behind
and she didn't seem to want to prescribe anything.
Result, I had to buy OTC medicine that wasn't strong
enough and ended up having to go see a speacilist not
covered by HealthNet to really treat my symptoms.
I would highly recommend Berkeley Family Practice. They
have female physicians and female nurse practitioners
and LONG hours - evenings and Saturdays. I especially
like all their female staff - Dr. Jessica Fielden and
Practitioners Debra Spitz and Patricia Sandoval. The
practice is headed up by Dr. Thomas Stern - very good
this page was last updated: Dec 26, 2011
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