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Childbirth at Kaiser

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Feb 2008

Does anyone have any experience with Kaiser Oakland Hospital's maternity ward? When I gave birth to our first child, they did not have this facility open for birthing. We had a choice of Alta Bates or Kaiser Walnut Creek. We chose Walnut Creek, which was fine. They have nice facilities and midwives on staff. This time around however we may want to use a maternity ward closer to home since we'll have to arrange for care for our first child during delivery. We'll of course be going on a L&D tour but if anyone has any experience with KP-Oakland, we'd be most appreciative. anonymous



Childbirth at Kaiser - where to deliver?

April 2006

Up until my 25-week appointment today, we have been planning on switching from Kaiser Oakland to Walnut Creek for the labor and delivery, so we could have a midwife at the birth. Well, lo and behold, at our appointment the doctor told us that Walnut Creek is not accepting new transfers now because they are too full. She said we could transfer to Hayward if we want a midwife.

So does anyone have any recent experience at Hayward? I know nothing about it. Advice from 2001 on the website is mostly positive but it says there are no private rooms and midwives are only there 8am-8pm M-F... has that changed at all?

Are there other, better Kaisers we could switch to? Could we transfer to San Rafael from Oakland? And what is L&D like there?

I was excited about Walnut Creek's midwives, mostly, but also about bigger rooms (we plan to have quite a support team, plus our 3-year-old and someone to watch him for part of the time) and the fact that they are installing labor tubs. I don't need to have a tub, but I want to be somewhere where it will be comfy to have my 3-5 people with me, where they will be fine with a natural, unmedicated birth with as few interventions as possible, and where I can have a private room.

Thanks in advance! Jen


I had a fabulous experience at Hayward last year. It was my intention to deliver at Oakland, but when I called to say we were on our way, they said they were full and diverting to Walnut Creek. Called them next and they were full too. They were diverting to Hayward - we didn't even know where that hospital was! In any case, the drive was rough - traffic on 238 was busy as usual. (It was a Friday afternoon.) But, once there, it was great - 25 minutes of pushing with the help of my doulas, husband, fabulous nurses and a wonderful, nurturing mid-wife and out popped baby #2! I don't know about the midwife hours. And, I would think San Rafael would be too far - at least for me. Labor in the car is no fun. All that said, If I were doing it again, I'd choose Oakland for proximity - hands down. -Not sure I helped answer your question.
It is true that Walnut Creek is overwhelmed right now with a skyrocketing birth rate, and that they are trying to discourage women from transferring there. That being said, Kaiser members have the right to deliver where they choose, even if they do not formally transfer to that facility prior to delivery. It is BEST to transfer your care prior to delivery as you can be oriented to the practice and facility and have your records easily retrieved by Labor and Delivery once you are in labor. Transferring also allows the facility to project an anticipated delivery rate and staff accordingly. Walnut Creek anticipates about 415 births for the month of May, the busiest East Bay location by far.

The last information I have about tubs at Walnut Creek is that installation has been placed on hold due to the need to upgrade electric wiring in the location that they will be placed. San Rafael does not have a Labor and Delivery service. Locations besides Walnut Creek with CNM services include Santa Rosa, Hayward, Redwood City (currently only at night and weekends- they have CNM openings that need to be filled), Vallejo (M- F 7am-7pm), South Sac, Sac (sporatic coverage), and Santa Teresa. I believe Hayward CNMs are covering L and D 24/7. You can call L and D and ask to speak with the on-call midwife at any facility to confirm current CNM coverage. The CNM chiefs are working on a web page that will give everyone the ability to learn more about our services but that will not be ready for a while. We will also have a phone number for each service at that time. I will continue to monitor this site to answer questions as they arise. I hope this information is helpful! Thanks, Kathy Heilig, CNM. Co-chair, CNM Chiefs, Kaiser Northern CA


I gave birth June 2005 at San Francisco Kaiser and am planning to go back there with our next in the future. I originally was going to go to Walnut Creek so I could have a midwife but because of pre-term labor (and receiving care in San Rafael) they sent me to SF because it was closer. The staff is caring and supportive. I actually got to go home and carry my son an additional month (very lucky) and decided to go back there for the birth. Again, my experience was similar and the staff in labor and postpartum were wonderful, answered all my constant questions (first baby) and found a nice bed for my husband to sleep on too. If you have any specific questions I'd be happy to talk to you. kim
Oy. When I did my tour of Oakland Kaiser's labor and delivery department in the fall, another woman who was as concerned about what she was seeing as I was asked about Hayward. The person leading the tour said that if Oakland wasn't what she wanted, Hayward certainly wouldn't be either. Apparently that facility is even older and more cramped. I have heard that if you just show up at Kaiser Walnut Creek in active labor they will not turn you away. If I had been unable to successfully transfer to Walnut Creek, that is what I would have done. Good luck! anonymous
I wanted to add my experience with Kaiser Walnut Creek. I had one child there in 99 and another in 03. With my first birth experience the midwife apologized to me for taking too long to contact the doctor that I needed a C section. My son was in distress for quiet a while before I finally had a C section. That went fine. Then the circumcision was crooked ( my sister inlaw had the same experience with that at Walnut Creek). Oh, and they left a staple in me.

My next child was delivered in 2003 at Walnut Creek. My baby again went into distress, they wheeled me into the operating room, after 3 hours of pushing hard, and I was told that if the baby did not come out in the next 10 minutes they would push her back up and give me the C section. She did come out. They did not have the right needle yet she stiched me up anyway. The thread broke later. In my room nursing my beautiful daughter in recovery my husband thought she was breathing hard, nurse said she seemed fine but would check. Off to the NIC unit for a week due to breathing problems. I boarded there (if they have empty rooms you can stay on which is a huge blessing). I went in every 3 hours and was able to breastfeed her within a few days. Most of the shift care was amazing. Wonderful, considerate nurturing nurses. The 2 am shift does not seem to have a doctor on rounds. It was loud in there. The manager yelled from one end of the room to the next, a nurse put a radio really loud next to an 5 month old who kept crying, and the topper was the nurse who said ' stop crying or I will throw you in the trash'. I kid you not. I chose not to report the staff until we were out ( she was in a week).

I was told that the manager was fired, yet I heard from another manager that she was transfered. I sent a complaint to the Chief of the hospital who later forwarded it back to the head of NIC who heard my original complaint. She wanted me to come in so that she could reasure me that it was all better. She was also upset that the complaint I sent to the Chief 'passed through a lot of hands before it got to her.' So, there it is, my experience at Walnut Creek. In hindsight I think it would have been a great choice to have a doula who would have had the experience to shepard us through the experience. I do want to add that I have had a great many positive experiences with Kaiser but this was not one. Anon


Nov 2005

My first child is due in early December, and I'm trying to decide whether to deliver at Kaiser Walnut Creek, Oakland or Hayward. I've toured Walnut Creek and Oakland, and liked Walnut Creek much better--both the physical space and the midwife, natural-birth-oriented approach. But at a check-up today my nurse told me that Walnut Creek is overcrowded and I may get turned away. She suggested that I check out Hayward, which also has midwife births and which has apparently recently been remodeled. I'm wondering if any mothers who've given birth at any of these places recently can comment on their experiences. The previous postings I've found on BPN about Kaiser Walnut Creek and Hayward are quite a few years out of date. Thanks! Erica


I am the co-chair of the Northern California Kaiser midwives and can answer some of your questions about where to deliver. I live in the East Bay and was in private practice here until I joined two other CNMs and established Kaiser Walnut Creek's CNM service in 1990. I now deliver in Vallejo.

Kaiser midwifery coverage is 24/7 in a number of our No. Cal medical centers including Hayward and Walnut Creek. There are no midwives in medical centers with large OBGYN residencies except for Sacramento where there is part-time CNM coverage.

Walnut Creek is very busy these days but you can deliver there as long as there is an open bed when you go into labor. It is rare that a client is asked to deliver in a location other than the one she planned on. It does happen, however, so it is important to call the Labor and Delivery unit before you leave for the hospital.

Walnut Creek asks that women who receive prenatal care elsewhere transfer their care to WC around 35 weeks so they can plan and staff for your delivery. An extra midwife has been added to the WC staff through December as they anticipate a sustained baby boom there through the end of the year.

Hayward has a wonderful midwifery service. If you are uncertain where you want to deliver, I would recommend taking a tour of the facilities on your list. I hope you all find this information helpful. Thanks and take care, Kathy Heilig, CNM Kathy


Also see reviews below for Childbirth at Kaiser Oakland and Childbirth at Kaiser Walnut Creek

Delivering at new Kaiser Oakland vs. Walnut Creek

Nov 2004

Hello all! We are due in January and as Kaiser patients have the choice of where to deliver. I've heard that Kaiser Oakland L&D is staffed by mostly interns, whereas Kaiser Walnut Creek is primarily staffed by CNM's. We are hoping for a natural birth, and would welcome hearing about any and all experiences relating to delivery at the new Kaiser Oakland facility vs. Walnut Creek. Thank you in advance for your reply! Yvonne


I delivered at Walnut Creek Kaiser because I wanted to have a CNM attend my birth. Overall, I was pleased with the experience and really liked the midwives that took care of me. A few caveats though... I was forced to transfer my prenatal care to Walnut Creek at 35 weeks. Once I was there, I didn't have a consistent prenatal provider. I had four appointments and saw four different people. My chart often wasn't handy, and the continuity of care was very poor. Also, the midwives don't provide prenatal care at all, except at the 36 week visit. Labor and delivery care was good though, and the rooms were pretty nice. I haven't seen the new Oakland facility to compare. In particular, the labor and delivery nurses at Walnut Creek have a very good reputation. You might want to consider going on hospital tours at both facilities to get a feel for the type of care you might receive. Sandra
I gave birth to both of my boys in Walnut Creek. We live in Richmond so I went there for my early OB checkups. Walnut creek has (or at least had) nurse midwives on staff and at the time Oakland didn't (my boys are now 9 and 13). It turned out that we had the same midwife for both boys. Both times were wonderful experiences (oh yeah, aside from labor!!!) I had very normal births, the nurses in the birthing unit were soooo kind and there was always a peaceful, calm feeling which I think is really important when you're in your own chaos of labor/contractions, etc. My first child was natural, my 2nd one I chose an epidural.... HOpe this is helpful...I realize things may have changed since my 2 guys were born. Good luck anon
I delivered my first child in July at the Kaiser Hospital in Walnut Creek and still rave about the incredibly positive experience I had there. From the OB MD, to the birthing midwives, to the post-partum nurses, everyone one was kind, thorough and knowledgeable. They are all first-rate! I heard that many medical professionals come from all over the world to learn about the state-of-the art child birth facilities and processes. Congratulations and good luck! sn4akis
I delivered naturally at Walnut Creek in September, having chosen that L&D over Oakland because I wanted a midwife. My experience there was excellent--I never saw a doctor until I was discharged! The nurses and midwife I worked with were wonderful--they listened to what I wanted my birth experience to be and helped me achieve it. The birthing rooms are large, comfortable, and sunny (not that I cared once the tough contractions started coming). I would highly recommend going to WC--the drive is worth it. Barbara
For my 2nd I drove to Walnut Creek 19 months ago. It was a wonderful delivery- great nurses and very confident and relaxed Mid wifes. Plus, it was one of their busiest days, and I still have not complaints about my care. And there was a student that wanted to observe and I was asked very kindly by her teacher if she could watch. I did allow the studen to observe and she was so grateful afterward. Nothing like the mystery tour at Alta Bates. I ran into someone at the Zoo right after my 2nd delivery at Walnut Creek and she had practically the same story. Make the drive! Linda
I delivered last March at Kaiser Walnut Creek. I also wanted the least amount of intervention possible and I had hired a doula. I would say overall that the midwives were pretty good. I had a very fast labor (pitocin induced because my water broke) and they seemed sort of unprepared for how fast the delivery itself went. This was frustrating because I was telling them that the baby was coming. I did tear a lot but the doula said that the midwife did a great job stitching me and I have healed well. I didn't miss having an OB at all. The nurses were really good also. One strange thing, after the delivery I never saw the midwife. She didn't come by on rounds which I think is unusal. Don't expect to be coddled afterwards, either, they give you the bum's rush after 24 to 36 hours and I wasn't overwhelmed with the lactation support either.
I delivered both my children (now ages 4.5 and 1.5) at Kaiser Walnut Creek and had excellent experiences both times. The facility is very nice and the staff is terrific. I was so impressed by the CNM's - both had great bedside manners and were obviously skilled and experienced. I even ended up with a private room after both deliveries, which isn't guaranteed, but is really nice if you can get that. I don't know anything about Oakland's L&D - Alta Bates used to deliver the babies for Oakland Kaiser patients, so I think that's a pretty new addition for Oakland Kaiser. Even though I live in Oakland, I'm so glad I used Walnut Creek to deliver (and still use it for my OB/GYN and Pediatrician) - it's just a very top-notch place (not that other facilities aren't, of course). If I have a third child, I will go to Walnut Creek again to deliver. Good luck to you and congratulations! Kaiser WC fan
We were faced with a similar dilemma when our daughter was born 2 years ago -- to give birth at Kaiser Alta Bates or Kaiser Walnut Creek. I, like you, wanted very much to have a ''natural'' childbirth. We chose to deliver at Walnut Creek, despite the longer drive, and I'm really glad we did. It came down to this - - I didn't want an epideral, but if I had to get one, I REALLY didn't want a sleep-deprived intern giving it to me. Of course, nothing went as we had planned, and after 2 days of labor, I opted for the epideral. The doctor who administered it was very experienced and patient, as was most of the staff. (We did have one surly nurse and asked her to leave and send someone else. She did. Keep in mind you always have that option.) I'm not sure how different the nurse midwives were from regular nurses. I was in so much pain that there didn't seem to be much that they could do. I would have died for a tub to sit in -- I've heard they may have them now, although they didn't then. You might want to ask about that. Last thing -- not everyone gets a private room, but we lucked out and got one, which was really great. -glad we went to WC
Hi! I just faced the same option as you and chose to deliver at Walnut Creek. I highly recommend it. The midwives are incredible. I was really impressed by how competent the midwife was who delivered my daughter. She got me through pushing with no tears, something I just don't think a new resident would necessarily be able to do. amy
I posted a message asking for labor experiences at Oakland Kaiser about a month ago. I got a number of 'off line' responses. For the benefit of others, here are the main points I picked up:
* the staff are nice, experienced and knowledgeable (''terrific'' in the words of one mother); many hired from other facilities in the area
* the place is small -- no one felt pressured to leave because of overcrowding, but there wasn't much room to walk around
* there are various communication/regulation 'kinks' related to the newness of the facility (for those who gave birth in Sept/Oct), e.g. around enforcement of visiting hours, some problems working in teams, general disorganization
* staff is supportive of mother's choices re: medication and interventions
* staff is supportive of breastfeeding

I'll probably deliver there, just because I don't want to get stuck in traffic going to Walnut Creek, but I'd be very interested in hearing about more recent Oakland birth experiences. Irene


Deciding which Kaiser to use

1998

I'm a Kaiser patient and I have been in prenatal care since October. There is a lot of confusion at the moment about the question in which hospital Kaiser patients have their babies and what role Alta Bates plays in this. It took me about 20 phone calls to find out, but these seem to be the facts:

Every Kaiser patient has the right to get care at every Kaiser facility anywhere in the US. It doesn't matter where you live. For example, I live in Berkeley but I got my prenatal care at Kaiser SF because it was more convenient - the SF Kaiser hospital happens to be in a walking distance from my workplace. So if you decide to have your prenatal care and deliviery at Kaiser Walnut Creek, that's okay regardless of where you live.

Kaiser would like you to have your baby in the same place in which you have obtained your prenatal care. For SF, Walnut Creek etc. that is not a problem - you just deliver at the hospital at which you got your care before. For Kaiser patients of Richmond and Oakland, delivery is no longer possible at these hospitals and will usually happen at Alta Bates in Berkeley instead.

It is, however, possible to have your baby at a different hospital if you go through some paperwork beforehand. This is what I will do - I've stopped working now, so I no longer drive to SF regularly, and I want to have my baby at Alta Bates because that's closer to my home. This was clearly not Kaiser's "preferred method", but in the end all I had to do was to make sure that the records about my prenatal care got faxed over to the East Bay after my last prenatal appointment in SF.

This DOES work, and I think the same must be possible the other way around (a woman who got her prenatal care at Oakland Kaiser should still be able to deliver at Walnut Creek as long as she sorts out the paperwork beforehand and gets a referral from her doctor). I hope this helps. Good luck, Angela


Childbirth at Kaiser Hayward

May 2001

Has anyone given birth at Kaiser Hayward? I am at the point of chosing health insurance and this is one option. ANY info appreciated. Thanks paula


I gave birth (and was born) at Kaiser Hayward and I had a good experience. Dr. Anker is my OB/GYN and he answers all my questions and is supportive of my decisions. Kaiser is very organized and has lots of educational material - newsletters at every appointment, a health education library (the videos were very helpful to me), and lots of classes (I took every one, which was a bit TOO much). The hospital facility is not fancy - no pretty wallpaper, private rooms, or hot tubs. But I liked the care. Dr. Anker told me that I was OK to check out, but I told him that I wanted one more day and he said no problem. (If you're into amenities, I hear that Kaiser Walnut Creek has a fancy birthing center and that and once you're a Kaiser member I believe you may choose your facility.) I found that the staff was very cautious - I called in that the baby wasn't moving as much and they told me to come right in. They did all sorts of tests/monitoring and ended up inducing because of low amniotic fluid. Midwives do the deliveries unless there is a complication. I am pregnant and I'm going to have baby #2 there as well. Good luck! Helena
Granted my experience is a few years old now, but I had a pretty great treatment delivering at Kaiser Hayward. I had a midwife, I met all three that delivered babies at the time and they were all very nice, respectful and knowledgeable women. There were midwives on duty 8am-8pm M-F, so the odds are pretty good of a midwife delivery if you are interested in that option. The high light for me was the great lactation nurses. I had almost every problem possible nursing and they worked with me every step of the way. I came in with firm ideas of what I did not want (IV,to be on the monitor constantly) and the nurses were fine with it, however, when my midwife came to see me in the morning, she suggested drinking juice and/or jello, etc to prevent dehydration. Essentially, the nurses seemed okay with me being not submissive and in charge of my options, but maybe weren't all that well informed about alternatives. When my midwife was in the room, though, she had such a calm way about her, it helped me to relax. Her name was Susan Snydall. Kaiser is about much more than deliveries though, I've been in Kaiser since I was six, and have become more and more critical. Often, you have to make things seem like worse than they are if you want to be seen for routine things within a few months - optometry, pap smear, etc. I've had to learn their system and even so, I've had some bad experiences. There are some really good doctors, some just so-so, but getting an urgent care appointment can be confusing, theres all this call center stuff to go through. If you can find good doctors though, Kaiser can certainly be worth the effort. bethw
I gave birth at Kaiser Hayward 3 years ago, so maybe this is a little dated but I had a pretty wonderful experience. After I originally had a random OB(supposedly my doctor) tell me at 3 months I should only gain 15 lbs. during pregnancy (I was closer to being underweight than overweight at that time anyway!!) I switched to the midwife program there. My midwife, Susan Snydall was wonderful and actually ended up delivering my baby as well. Atleast then, the midwives were in the hospital from 8 am-8pm weekdays (there are 3) with doctors the rest of the time. When I was admitted at 3am the doctors and nurses put a lot of presure on me to get an IV, lie down, keep the monitor on, etc. But once the midwife got there in the morning she gave me juice and food and put me in the shower, encouraged me to move around. Anyone with a low risk pregnancy can transfer to the midwife program, this means you see a midwife for every appointment instead of alternating between the OB and nurse practic. but when you are in the hospital is still luck as to who you get really delivering the baby. It was annoying the difference between the narrow minded doctors and calm gentle midwives but that's kaiser for you I guess. It can be really wonderful but you have to find the right doctor or nurse. Also if you are in the midwife program you are much more likely to have your care provider deliver your baby because they are delivering babies much more than the regular doctors. Furthermore, the lactation nurses at Hayward are very wonderful resourceful women who have a million tricks in their sleeve. The benefit of delivering at a hospital is definately the lactation nurses. I think they also have a similar program in San Rafael which maybe closer. (Nov 1999)

Childbirth at Kaiser Oakland

Feb 2008

Does anyone have any experience with Kaiser Oakland Hospital's maternity ward? When I gave birth to our first child, they did not have this facility open for birthing. We had a choice of Alta Bates or Kaiser Walnut Creek. We chose Walnut Creek, which was fine. They have nice facilities and midwives on staff. This time around however we may want to use a maternity ward closer to home since we'll have to arrange for care for our first child during delivery. We'll of course be going on a L&D tour but if anyone has any experience with KP-Oakland, we'd be most appreciative. anonymous


We delivered baby #1 at Kaiser Walnut Creek, but opted for #2 at Kaiser Oakland, also to be closer to home - I have to say that I liked Oakland better for the birthing part, the doctors and nurses were just lovely and it felt great (it was also a LOT faster the second time for me) - the aftercare was not as good, I had a semi private room but the nurses were not as good, there was a lot of noise, it was not very clean, etc - if you want more details feel free to email me....and good luck! anon
I delivered at Kaiser Oakland and for the most part it was great. The resident on duty had a lot to learn about bedside manner, but the nurses, especially the one attending me during labor, were lovely. We were lucky in that there was hardly anyone else on the floor, so we got a lot of attention. I think a good deal depends on how busy they are when you happen to go into labor, which is beyond anyone's control. JS
I delivered my twins at Kaiser Oakland and have nothing but praise for that facility. I had a high risk pregnancy and went into triage several times late at night to make sure I wasn't in pre-term labor. Everyone was fantastic, down to the security guards who would see me sitting on a bench waiting for my husband to come out of the parking garage and would offer to get me a wheelchair.

I ended up having a c-section and thought the team we had was amazing. Very positive, supportive and skilled. I was impressed at how they treated the birth as the special occasion it was, the weren't at all jaded like the doctor and nurses I had the first time around at Alta Bate. My twins totalled 15 pounds and I had a rough and painful recovery. The nurses were fantastic; they were responsive to my needs and worked to find ways for me to get relief. We were there for 4 days and although I was ready to go home, I was sad to leave. anon


Jan 2007

Please bear with me, this is yet again, another search (albeit one for more recent aka. 2006) for advice on Kaiser's L&D - our first baby was born at WC - good experience but nothing so stellar, our second is due in a few weeks and we're looking at Oakland to be closer to home - whatever your experiences with the Oakland facility (and/or vs. WC or Hayward) would be MOST appreciated - specifically, quality of care, access to private room, thoughts on residents/vs. midwives in terms of respecting your wishes and general asetetics... curious about new l&d...


I gave birth to my daughter at Kaiser Oakland in October. I have decided that I will have my next child at another Kaiser location. First off, I wanted a natural birth and I made that clear during my paperwork and birth plan. I was under tremendous pressure to use uterine stimulants (which lead to pain medication). I had to suggest that we use drug-free ways to get labor going after a couple of hours had passed and I wasn't as far along as they wanted me to be. It ended up working, but after 6 more hours of labor the doctors never checked on me. I had to call them in when I was ready to push...but, at that time (10cm dialated) they found out that my daughter was breech and then I was rushed in for an emergency c-section. The machines that were attached to me were also not working very well so I was having long and strong contractions that were not registering. I did have an amazing labor and delivery nurse, Evie, that really helped my natural labor possible and helped with the acceptance of surgery. As far as the recovery goes, I had pretty much no help breastfeeding...especially from the lactation consultants. My daughter never learned to latch at the hospital and I was given nipple shields and a supplemental nursing system that I was never taught to use. Because of the poor breastfeeding relationship, I was pressured by the night staff at the hospital to give my daughter a bottle of formula. The nurses used guilt and fear to get me to do it, and I'm now sure they wanted her eating formula because they had NO training in helping new moms breastfeed. The day staff in recovery was very helpful and reassuring. My experience giving birth at Kaiser Oakland really was like night and day. I had troubles with the L&D doctors/residents, but the nurses were really looking out for me and my wishes. In recovery, I had great experiences with most of the day staff, but when nighttime rolled around it was completely different. If you have any other questions feel free to email me. HTH. Christina

Nov 2006

I'm looking for recent childbirth experiences at either Kaiser Oakland or Vallejo. The most up-to-date ones I could find in the archives for Oakland were over a year old, and I couldn't find anything on Vallejo. If you received prenatal care and/or delivered at either facility in the past 6-12 months, would you mind sharing your experience (and any recommendations for NPs or MDs)? If you have your own doula, does that work within either facility? Thanks
Choosing between Kaisers


I gave birth to a healthy little son at Kaiser Oakland last year. The nurses varied in experience and attitude widely--the first woman we worked with was very flexible and informed about different midwife-type positions, how to move a stuck baby, etc. The next woman was not so inclined but was amazing when we had to quickly move to a C-section (after something like 32 hours of induced labor). One thing to ask about at Oakland is if they are staffed for the weekend--this seemed to be a problem last year. They didn't want to admit me for an induction (I explained it was imperative--I was over two weeks late) and one night I was left without meds, no answer to my nurse call button, no food, stuff like that! My room was next to the nurse's station and I heard much bellyaching about too many patients all night. oakland mom
We gave birth at Kaiser Oakland w/in the past 6 months and had a great experience. The classes they offer seem designed way more for the partner than for the Mom-to-be, but otherwise very informative, friendly, and supportive about alternatives to today's birth norms. Since Oakland is a teaching hospital, though, make sure you have a birth plan or they'll do what's easiest to teach with. We found out the hard way when they raised the delivery table and I had to push while lying flat (not the norm at good hospitals these days). Also, make sure you get the printed layout of the floor plan they have so you can ask for the larger delivery rooms. There's a big discrepancy in their size and the smaller rooms made us so claustrophobic on the tour! happy in oakland
I delivered at Kaiser Oakland in November of last year. It was a great first birth experience. I had some reservations because I hadn't heard anything about the facility, but it turned out to be fine. The nurses were awesome. The rooms very clean and comfortable for me and my husband. I had all my pre-birth visits with NP Linda Franz who is patient and kind, but very down-to-earth and comforting.

The only thing that I didn't like about my experience there was the birth preparation class. I'm sorry that I don't remember the instructor's name, but she was awful. She talked about herself the whole time and was just a ditz! We signed up for the class where we attended once a week for a few weeks. Each class got progressively worse, but we kept going because we were afraid to miss something! The last class was taught by a substitute instructor named Joan Bryant. She was amazing!! She is also a doula and she was so wonderful. She answered all of our questions and gave us some good tips that were actually useful to us during the birth.

Good luck and have a wonderful pregnancy/birth! nm


Our daughter was born Sept 2006 at Kaiser Oakland and it was a wonderful experience. I highly recommend their Labor & Delivery Unit. The care was personalized, top notch and patient-centered. The medical residents were an amazing group of diverse, talented, friendly, skilled women. We went through three nursing shifts and everyone was great. Our doula was welcomed by both doctors and nurses and easily incorporated into the care team -- she even led the pushing. The nurses asked us for our birth plan to ensure that it was not overlooked. We were not rushed after the birth of our baby and were given plenty of time to hold her before the bathing and exams began.
satisfied new mom
Hello, We had our baby at Kaiser Oakland on November 6th, so this is a very recent recommendation. In short, we were very impressed and pleased with Kaiser Oakland.

We went in with our expressed intention to have as few interventions as possible, and the staff and doctors were very supportive of this. At no time did a doctor or nurse walk in and say, ''so, are you ready for your epidural now?'' Things didn't go as we had planned -- my contractions were close together, painful, and my labor was slow (typcial with first labors). I wound up opting for pitosin and an epidural, but up until then, both doctors and nurses were very supportive and offered suggestions for different techniques and positions. I had great coaching from one of the nurses (named DL) when it came time to push. Our little one was born with her hand by her face, so I wound up having some pretty significant tearing (unanticipated -- up until then it looked like I'd have no tearing). The doctors did a nice job sewing me up, and the doctor who delivered us came by the next morning to check on us, saying she hadn't been able to sleep because she was worried about me (until then I hadn't realized how bad my tear was). Our little one also swalllowed miconium, and there were two pediatricians on hand to help with her post birth.

Kaiser Oakland is unusal and unique in the Kaiser system (at least in NoCal) in that it's a teaching hospital on both the ob.gyn side and on the pediatric side. The residents in labor and delivery work in teams of three. The current crop are all female, competent, and pleasant to deal with(and TV good looking, I'll add, in every size, shape, and color). Our labor was long, so we had an opportunity to meet many of them.

The labor and delivery rooms were nice enough, private, quite, with a shower but no tub. We could control the lighting, the temp, etc. They all have a tv with a DVD player. In recovery, we were in the family care unit, which has singles, doubles, and triples. We lucked out and had a double to ourselves for most of the time there. We asked about how singles are doled out and it's first come first serve, although one nurse commented that the singles were for C Sections and ''emotional cases.'' The pediatric residents were also very cool. The nursing staff in the family care unit is great, and offered useful tips on breastfeeding and other things. We had a daytime nurse named Laura who we loved.

I have to say that I find a lot of the comments about Kaiser Oakland to be somewhat offensive, and wonder how much of this is socio-economic. I find Kaiser Oakland to be delightfully diverse, and also just a great place to get care. There is a ''meet the doctors'' orientation session that's held weekly, and I'd urge you to go to this -- they will happily answer any questions you have. If you have any questions, feel free to get in touch! Merrilee


Another really incredibly positive birth experience at Kaiser Oakland -- and with the same nurse mentioned in the Nov 19th edition of this newsletter, D. L. Betts. Our daughter was born six months ago, so the first year residents that are there now would be a different group ... but the folks that we worked with were all great. Being a teaching hospital earns Kaiser Oakland points in my book -- folks are flexible, friendly, and not at all jaded about giving care.

Here's why I was delighted with them: My water broke and my contractions were not starting naturally within their ''legally allotted'' time frame. The nurses encouraged me to come in, but were never rude about it, and then when I checked in they were very friendly and accommodating about allowing us to try to get labor started naturally. I ended up with pitosin, which I was not happy about (I have a huge fear of intravenous needles etc), but the attending OB was totally open about listening to my fears and discussing how they wanted to administer it (I requested that they give it to me slowly, having attended a birth (not at Kaiser) where it was not administered slowly, which led to a brutally difficult delivery). D.L., our nurse, rocked. She was fantastic. My husband and our friend were coaching me, and D.L. checked in periodically, always at the right time. She made sure I was not attached to too many wires and tubes, she made great suggestions about ways to manage labor, and she made the key suggestion that got me through without anaesthesia: putting me in the shower. And then she convinced the resident who delivered our girl (Dr. Karen Maloney) to check my progress *while I was in the shower.* The two of them did not make me move to a bed, which would have been a lot more comfortable for Dr. Maloney. Now, if I had been at a non-teaching hospital with doctors established in their ways, I am betting this would never have happened. Also worth noting - Dr. Maloney is an osteopath.

The staff was incredibly caring, they checked up on us the next day and came by to snuggle the baby, and we really made a human connection with them. Post-partum, equally good. I'm rambling on here, but I'd also like to tell you that we met our doctor's pediatrician during our two day stay. (Dr. Anjana Ray at Richmond Pediatrics, which is worth checking out. She was the attending at the hospital while we were there. Her practice was full but when we asked she agreed to take us in.) Another thing you should know -- Kaiser Oakland averages about seven births a day. They are not a baby factory, which we really liked. After hearing birth stories from other area hospitals, we always feel like we made a great decision
another happy Kaiser Oakland mom

[Editor]a review was also received for Vallejo - see below


October 2006

I'm due to deliver baby #2 at Kaiser Oakland sometime in the next 5-10 weeks. #1 was also a Kaiser baby, but delivered at Alta Bates. I had a terrible initial experience at Alta Bates in that we requested a private room, but were put in a FOUR person room! I've never been more miserable. It's VERY important to me this go-around to get a private room and I have to know how likely that is at Kaiser Oakland? Who do I need to know? I'm not above bribery, I just need to know who to schmooze (I'm kidding...a little). In all, I'm a happy Kaiser patient, but still wondering what to expect at the new maternity ward I need my sleep!


Hi there- I think there is no way to plan for or ensure your own room at kaiser Oakland unless you have a high risk pregnancy or a C-section. Those women are given first priority. It's pretty much the luck of the draw--if they have a lot of deliveries that day, then you're stuck sharing. When I gave birth, Oakland was full. I ended up at Walnut Creek and had a WONDERFUL experience. I think that they have a larger facility so your chances of getting your own room might be greater. I had my own, but I also had an emergency C-section. Regardless, Kaiser has a maximum of 3 to a room. I think Walnut Creek has 2 to a room, max. Not sure though. Oh, and also, even if you get your own room at Oakland, you will likely have to share a bathroom. This was a struggle for a friend of mine who had her own room but shared a bathroom and the woman in the other room kept locking the bathroom door and forgetting to unlock it from her end. It was kind of a problem. In any case, my experience in WC was so positive that I am planning to go there for number 2, should we have another. I apparently can continue to see my OB here in Oakland and give birth wherever I want. Anyway, the main point is that you cannot designate it because it's truly about capacity and how many women go into labor that day. I've been told by Nurses that it tends to get full closer to a full moon, not that this helps you any, but given that I had to be in the hospital for 5 days, before, during and after the full moon, I found they were right...at least for that particular cycle. Good luck! Anon
Unfortunately, it doesn't matter who you know but rather how many babies are born on the same day as yours. In fact, for Baby #2, Kaiser Oakland turned us away for my delivery because their L&D rooms were all full. I was redirected (by phone, thankfully) to Kaiser Walnut Creek - which was also full! They redirected me to Hayward & I had my baby 20-25 minutes (3 pushes - and this was a VBAC) after arriving there. It was a beautiful birth with a wonderful midwife. However, they have NO private rooms in hayward, but I was out in less than 24 hours so it didn't matter as much to me. Best of luck with getting your wishes. -Anon.
Regarding getting a private room at Kaiser Oakland, it is all going to depend on how many other people are having babies at that particular moment in time. I'm sure there are people on every shift you can try to appeal to, but my understanding is that private rooms are on a first come, first serve basis. And frankly, I wanted to be on the good side of everyone working my delivery, so I didn't even press it- when I went into labor earlier this year, they told me they were packed and didn't even know where they were going to put me after. Then 16 hours later I had a private room. So you never know. You can always call and see how full they are, but if that baby's going to come, the it's goning to come. Good luck
Kaiser Member
I believe that unless you have a c-section or things are slow you will probably have to double up. I had a c-section so I had a room to myself. I shared a bathroom though. Before my delivery I took a class on childbirth, through that I was able to arrange a maternity ward tour. We got to see all the rooms and setups as part of the tour. We might try to schedule something like that so that if you are able to influence your room selection you have a better idea of what's available. My delivery & hospital stay were very positive Jennifer
It's been over a year and a half since I delivered at Kaiser Oakland but I do remember that they were very clear that the singles were given out on an ''as needed'' basis. Basically, they spread the mothers around as much as possible (depending on how full they are), but the only women who were guaranteed a single on the maternity floor were those who had had complications during delivery. We were in a triple-converted-to-a-double and the family we shared with left after about 18 hours. Good luck!
Oakland Kaiser Mom
April 2006

I just found out today that Kaiser WC is no longer taking referrals from Kaiser Oakland for labor/delivery. I delivered my first child in Kaiser WC with a midwife and had exactly the birth I'd hoped for and didn't have to fight for it. We used a midwife and had an unmedicalized experience--no drugs were even offered. I had planned to go there again with #2, but was told today that that is no longer an option as of a few weeks ago. I'm so disappointed and sad and worried that I'll have a completely medicalized, unsupportive birth experience (I'm due this summer) and that I'll have to fight to have the birth experience I want. There are only a handful of experiences on the archives. Can anyone share their more recent experiences? Am I worrying needlessly?
Mom hoping for an unmedicalized birth


I delivered at Kaiser Oakland in October -- I had to be induced because I was two weeks past my due date. I was given pitocin and that causes very, very strong contractions. (at least for me it did) I had my baby after about 11 hours of labor, and I have to say that overall, it was a great experience. And what made it so awesome was the nurses! I went through I think three shifts of nurses, and every nurse I saw was just amazing. They really worked to advocate for me. Two that really stand out were Evie and Tina. At one point there was a doctor who wanted to do a c-section because she was convinced that my baby was going to be very large, and my nurse helped the doctors understand what I wanted. (a natural labor) I have very fond memories of the nurses both in labor and delivery and in recovery. One of the recovery nurses, Kristen, spent I think a couple of hours as we were waiting to discharge talking with my husband and I, answering our questions about baby care and giving us advice. I know that everyone's experience is different, but I can wholeheartedly recommend the nurses at Kaiser Oakland -- they are the people who really make a difference in your birth experience, because they spend so much more time with you than the doctors do. lambie
It's my experience that at Kaiser Oakland you can have the birth you want without feeling attacked by the medical staff. Just state your wishes when you arrive - or have a doula to support you in this. We live in an area where doctors are aware of the ''types'' of births most of us desire. You will not have a fight there. So, I think yes, you are worrying without cause. Relax and enjoy your Oakland birth. -Kaiser Oakland Fan
I have a client right now (I am a doula) who was told by her OB that she could not transfer from Oakland Kaiser to Walnut Creek Kaiser for the birth of her child. She did some further checking and spoke to member services who told her that they are taking transfers again. This was just last week. She was able to transfer and has her first appointment set with a midwife. You may want to try member services and see what they say. The docs may just not be caught up on the policy yet. For what it is worth though, I have had good experiences at Kaiser Oakland as well. Delivering there does not have to be the end of your vision for your birth. Good Luck! Anna
I'm not sure why there seems to be an assumption that the Kaiser Oakland facility is more intervening or any less progressive than Walnut Creek's, but I've read a lot of posts from people who have not delivered there that seem to imply it is substandard to Walnut Creek's. I'm not sure if there is an underlying socio-economic bias, but in my experience it is completely untrue.

A few notable things about the Kaiser Oakland facility- 1- they're moving towards becoming a ''mother-baby'' hospital (I believe its called) which means that they do what they can to encourage the contact between mother and baby among other things. For example, Kaiser Oakland does not have a ''well-baby nursery'' so unless there is a medical reason to take them from you, the baby won't leave your side (beneficial to them financially too but who cares!). 2- they have a corridor along the outside of the post-delivery rooms which enables your guests to visit without having to stand in your room the whole time or out in the medical area getting in the way of doctors and nurses. 3- they have versitle beds with squat bars that allow you deliver in many ways other than lying flat on your back which is great for a medication free birth!

4- is my personal experience: I ended up having to schedule a c-section and I could not have been more amazed by my experience. The all-female staff was so friendly and nice that they put me very at ease. Not only did they not take my baby away from me immediately after the birth, but they actually offered to let me breastfeed on the operating table while I was being put back together. The baby NEVER left my side and the anesthesiologist held my baby over my chest for about 15 or 20 minutes while she nursed. I can't tell you how much that meant to me after having had a previous c-section at a different facility where I got to look at my baby for about 15 seconds and then was wheeled into a post-op room to recover (alone) for about 4 hours- no breastfeeding, no eye contact, and my husband wasn't even allowed to come in to see me.

All in all, I had a wonderful experience at Kaiser Oakland. I didn't get the opportunity to use my doula for my attempt at a VBAC, but in the tour it was made known that the birth could be what I wanted it to be- you just needed to know what you wanted.

I think you will be fine- I wouldn't be too disappointed about having to deliver at Kaiser oakland- Its a great place.

Good luck with your delivery- I hope its everything you want it to be. Kaiser Oakland Fan


The team at Oakland Kaiser seems pretty open to minmal intervention--have you been to one of their ''meet the doctors'' sessions? You should go so you can get a better feel for how they work.

I had a baby at Kaiser Oakland last June and it was a good experience. I was not as ''unmediacalized'' as you want, but then I had a high risk pregnancy and had to have my baby a month early. (She is doing great!) Mary Ellin


I gave birth to my son in December at Kaiser Oakland and was VERY happy with our experience. I had planned a home birth and after 40 hours of home labor transferred to Kaiser due to lack of progression. Our midwife called ahead and they had a room ready for me. They did take some time making us get checked in in some other non-labor room but then put me in the labor room. I labored for 10 hours overnight and had the same kind and compassionate nurse (Lisa Davis) and resident (Ametha) the whole time. The doctor was respectful of us and our midwife, explained everything and answered my questions about pros and cons of interventions. I asked for and got an epidural and pitocin but in no way felt anyone pushed anything. Nor did anyone seem critical of the planned homebirth or the amount of time I had already been laboring when I arrived at Kaiser. There was one nurse who came when the baby was born and tried to override our wish to wait to cut the cord and to leave the baby on me untoweled off for a few moments, but I feel the doctor actually tried to divert her some without being confrontational and when she saw we seemed at cross purposes she just left and never came back.

Our baby never left us, we didn't get almost all of the ''standard '' tests/needles/blood draws. We told the hospital we wanted to go home and they told us we could leave anytime but before 12 hours we'd have to sign some waiver so we just waited the 12 hours. The nurses on the floor basically left us alone and the nurse who was on as we were closing in on the 12 hrs got us the wheelchair and got us all ready and said it would be 12 hours by the time we were pulling out of the parking lot basically, so I feel she was helping us to get home asap within the parameters of their allowable time.

Anyway-I felt we were so lucky with the resident and nurse who provided our primary care and we had a wonderful birth and have a great son. Melanie


I delivered a baby at Kaiser Oakland by planned c-section during the winter (hoping for a VBAC, but didn't go into labor within a week or so after my due date). I was very happy with the quality of medical care at Kaiser Oakland, but I was somewhat unhappy with the facility itself, as well as with the way I was treated on a personal (non-medical) level by a couple of the staff members. I had a private room for post-partum care. It was VERY small; so small that it was crowded even with just my husband there, much less than when my mom visited too, or when one or two staff members were there. The privacy curtain was too close to my bed, so no one could stand on that side of the bed without either having the curtain open, or having it drape down their back. In addition, when it was drawn, it blocked my view of the clock. Most of the nurses requested that I record when and how long my baby nursed - how can I tell if I can't see the clock?

Another post mentioned the corrider along the outside of the building. I personally found it to be a misuse of space. It must face a westerly or southerly direction because it gets unbelievably hot in there in the afternoons when the sun shines (and as a result the rooms on that side also heat up - I was using the air conditioning, even though it was at most in the upper 50s outside). In addition, it is strewn with extra chairs from the rooms because the rooms are so small. As a result, there isn't room there for new mommies to walk with their babies in their bassinets (my only option since my husband wasn't around much due to issues of his own and I wasn't about to leave my baby alone in the room), so I had to walk in the main corrider and contribute to the chaos there, getting in the way of medical staff who were trying to do their jobs. (Speaking of the main corrider - most of it is lined with desks/counter space and even stand-alone tables where the nurses (mostly) do some of their work. It is cramped and noisy; medical records lie all over the place, or are being displayed on computer screens. Not exactly private.)

Another problem with walking in the main corrider with your baby is the alarm system. I appreciate the unfortunate need for having babies tagged so they cannot be removed from the facility without ''permission'', but the system is set to be extremely sensitive. I was told that if I walked by the elevators and doors with my baby while either was open, that the alarm would go off, so I made a point of walking by that area as quickly as I could, which admittedly wasn't very fast at first. A staff member walked up behind me at one point and opened the door and guess what, my baby set off the alarm. Surely the staff members are aware of this issue and could wait an extra five seconds to be sure they don't set off the alarm. I didn't even know the person was behind me. Anyway, once the alarm goes off, it is not only surely annoying to staff and patients alike to hear the thing blaring loudly, but it also requires that my baby's nurse turn it off (persumably she would be the one to ''verify'' that everything was ok). So, I hated walking in the main corrider because I felt like I was in the way (which I was) and because of the alarm issue. And I would have hated walking in the outer corrider, had there been room, because of the heat.

I definitely did not like having my baby taken for the hearing test/vaccination(s?)/etc. Part of the reason for this is that I simply don't even know what was done. I don't know how long the absence lasted, but it seemed like forever; I had even asked my husband if it didn't seem excessively long for what we thought was happening. The baby's picture was also taken at that time, and then offered for sale. That is all well and good - in fact we planned ahead of time to buy the pictures. But, I didn't know the photo shoot would be happening. If I had known, we would have changed the baby's shirt at least. We were hoping to have the picture taken in our clothes, not a hospital t-shirt - and certainly not a t-shirt on which there was a huge yellow spit-up stain. Of course, the stain wasn't visible in the proofs - and I didn't know know it was a problem until the pictures came in the mail $$$$ later.

Even though I had a private room, I had a shared bath. I was less than thrilled about this for two reasons. First, I know I sometimes spent quite a bit of time in there myself, as did the women on the other side. The room is then obviously not accessible to the other patient. Second, and more importantly, they just cannot be kept adequately clean. This is disgusting and I apologize, but there was blood (not mine)in the bathroom on at least two occasions when I was in there. I know that the first time I used the restroom with the help of the nurse and then again when my catheter was removed, there was a pretty big mess in there, so it isn't a big surprise that there would be blood in there. The nurse did clean up afterwards, but I suspect she isn't as thorough as the housekeeping staff (who did clean in there regularly too). I know there were doing their best to keep it clean, but I still think it is extremely unpleasant to have to share a bathroom with someone who leaves blood here and there, through no fault of her own.

In terms of personal treatment: one morning I got up around 6:00 and took a stroll with my baby. I saw food trays in the hallway and saw someone delivering food to patients. I still had not received breakfast by 9:45, so I finally asked for it. I did get my food, but the person who brought it to me treated me like I was making an unreasonable demand. I realize I undoubtedly interupted whatever task she was doing at the time, but I don't think it is unreasonable to have breakfast before 10:00. Then, they brought me lunch about 11:45. Hmmm - not hungry then.

When we finally got around to leaving, things did not progress as smoothly as I would have liked, and we took forever getting out. I am pretty sure the unit was pretty busy at the time and they probably really did need my bed, but I didn't think it was necessary to overhear one staff member asking my nurse if ''that lady in Room X ever get out of here''. Part of the delay was their own fault (pharmacy didn't have my prescription because no one had ever sent it to them). In addition, when we did finally manage to leave, we stopped to pay our bill, as we had been instructed by someone from the business office who stopped by. The person who wheeled me down to the parking lot therefore just had to stand around while my husband took care of that; why they couldn't have told him to take care of it immediately before we left (as he did with picking up the pharmacy order), I don't know. But that was a waste of at least fifteen minutes of her time.

In sum, although I haven't commented on medical care at all, I was very happy with that and have no complaints. The doctors I saw were all great and definitely spent the time to explain whatever was necessary and answer questions, and the nurses were really terrific too; they did their jobs in what I would consider to be less than ideal conditions in a professional, caring way. I'd recommend Kaiser Oakland for medical care (including L&D) in a heartbeat. But be prepared for a less than ideal facility.


Nov 2005

Has anyone recently delivered at Oakland Kaiser? I am trying to decide between Oakland Kaiser or Walnut Creek. I am being strongly encouraged to go to Oakland because Walnut Creek Kaiser is very busy. I had a bad experience with the residents at Oakland Kaiser/Alta Bates in 2000 and then a great experience with the mid wifes at Walnut Creek 2003. So we are inclined to hedge our bets and trek out to Walnut Creek. Thanks for all your stories and recommendations anon


I would love to hear about anyone's experience who's given birth at Oakland Kaiser recently (since the new building was completed and they stopped using Alta Bates for deliveries). Any suggestions on obtaining a natural birth there are especially appreciated. Thank you! Annie
I gave birth at Kaiser Oakland a year ago and it was fine. It was my first child so I have nothing to compare it with, but it was not lacking in any major ways. Since you have had prenatal and other care at Kaiser, you know how it it--if you want something, you sometimes have to ask for it firmly, but they do give it to you.

I arrived after my water broke, with contractions just starting. It was busy so I waited in the triage room until a L&D room was available. The nurse it the L&D room tried to give me the hard sell on an epidural but backed off when I said firmly that I did not want one. The nurse was the main person taking care of me, with the resident and the ''real doctor'' popping in once or twice to check on me, and finally to deliver the baby. I had an almost natural birth as I requested Fentanyl and was given it promptly.

I was in a triple recovery room but the two other ladies left that day and the nurses moved me to the window-side bed that night and I was alone until the middle of the night when someone else came in. The triples have divider curtains so you do have privacy, and you have access to a big glassed-in hallway with a great view of the east bay hills and the bay so you can show baby where he or she lives!

Not knowing anything about Walnut Creek Kaiser, I can't imagine it is that much better. I think if you live closer to Oakland there is no reason not to have your baby there. It would be terrible to drive out from Oakland to WC and get turned back around! I would recommend however:
- Telling the nurses what you want, ie, no epidural, right away and in no uncertain terms. (It is busy and I think some nurses just want you to be quiet and make their life easier.)
- Bringing one more support person besides your partner, ie, your mom or a doula, so if someone needs to go get someone or something, you will still have a friend with you.
- Bringing bottled water to drink during labor (They do let you drink but they will just give you dixie cups!)
- Bringing a hot pad for your back and washcloths to put on your forehead (You would think that they would have these things in a hospital, and no doubt they do, but it is a lot easier if you have your own. Otherwise you will get paper towel compresses.)

One more plus of Oakland Kaiser--you can send your husband out for food from Piedmont Avenue! anon kaiser mom


I gave birth to my baby at Kaiser Oakland in December of 2004. My husband and I were pleased with the care I received. And as for your worries about overcrowding? We had a triple room to ourselves for the entire two days after we gave birth -- a wonderful way to rest and bond with our baby! happy with Kaiser
I gave birth at the newly renovated Oakland Kaier last December. I found all the staff to be superb. Unfortunately, I never dilated so I had to have an emergency c- section. They were very sensitive and told me exactly what would happen. I found the after-care amazing, too. When I needed someone tough (a nurse who would MAKE me stand up after the surgery) they had just the right person assigned for that. I was very happy with the whole experience. I only encountered one nurse who made me uncomfortable, and I told her to leave. Just like that, it was done. Contrary to what some folks say, I felt I did have ''control'' over my care.

Very happy with Oakland Kaiser delivery. Susan


I had a natural childbirth at Kaiser Oakland near the end of August 2005. I have to say I had an excellent experience and Kaiser Oakland followed my birth plan to the letter wherever possible. The birth itself was beautiful and almost coreographed (lights very low, doctors and staff coming and going and setting up very quietly in spite of the fact that the baby decided to come right at shift-change!) They also seemed to go out of their way to set me up with nurses who understood the desire for a natural birth and all were very supportive. My only complaint was too much time spent in triage when we first arrived (which caused my labor to stall).

I would strongly recommend getting a doula if you hope to go natural. Most hospitals are so used to the medicated approach they don't know what else to do if you don't want the meds. A doula will have other choices to offer you. Her support alone might make the difference.

I'm happy to talk with you more about my experience. Just send me an email. Kim


I work for Alta Bates but have health insurance with Kaiser. My first child was delivered at Alta Bates and the second at Oakland Kaiser. My husband and I both agree that our experience at Oakland Kaiser was much better than at Alta Bates. Too many specifics to go into, we were just taken care of better at Kaiser. anon
I gave birth at Kaiser Oakland in August. It was my first baby and I felt very well taken care of by the labor and delivery staff. The room was great. It was busy, but we got in with no problem--I think it was during a lull between two storms. The labor and delivery nurses I had were wonderful. Everyone really explained things to me and my husband and were just very supportive and caring. I didn't have a natural childbirth (I had an epidural), so I can't really speak to that concern, but I didn't feel pressured by the nurses to get drugs.

My experience in the maternity ward was completely different however. We were put in a triple that was being used as a double, which means sharing a bathroom with another woman and her partner. Even as just a double, the room was way too crowded to move around. Just a few hours after my delivery (in the middle of the night!), the engineering dept wanted to move everyone out of the rooms to fix the toilets. The nurse kept it from happening, but the whole scene was chaotic in a lot of ways and I hardly slept. Dealing with the bathroom is enough of an issue after giving birth! The nurses seemed very competent, but they were just too busy to really take care of everyone. We got an early discharge and left less than 24 hours after delivery, which looking back was really too early for me physically, but I just wanted out of the whole place. Laura


I highly recommend Kaiser-Oakland. My oldest is 18, but 18 years ago, I went through the same dilemma. When I toured Kaiser-Oakland, it seemed like something from Calcutta. I decided to go with Kaiser- Oakland over Kaiser-Walnut Creek because it was closer and had larger facilities in case anything went wrong (I was 35 then). I had a birthing room, which is private, constantly monitored by really good RNs and good doctors-----though if the Maternity ward is busy when you're there, it'll seem like they're darting in and out of several rooms at once (they probably are). At delivery time, they stay in your room throughout the delivery, which can take a really, really long time. If you're looking for country club personal treatment, it may be disappointing, but the level of professionalism is way up there with the best. Also, if there's ANYTHING wrong with that baby when it comes out, Kaiser-Oakland is where you want to be, not Kaiser-Walnut Creek. They have a terrific Intensive Care Nursery----if there's any problems and the baby gets whisked off to Intensive Care, you don't want to have to be going to Kaiser- Walnut Creek to visit or nurse your baby in Intensive Care------- you'll want to be close by. Both my kids ended up in Intensive Care and I was a wreck. They both received top care and also, I have had the BEST Pediatric care imaginable at Kaiser-Oakland since they were born there. You may get a resident during the wee hours, and they're not as experienced. Also, when you are in labor and decide it's time to go to the hospital, it's hard for me to imagine you'd choose a lengthy journey when you're in dire pain, over a short ride. Very important, if you don't already know: which ever Kaiser you choose, go in to their Admissions office at least a couple weeks before your due date and get all your paperwork filled out ahead of time---they keep it on file for when you go in, so that when you arrive in dire pain and ready to push your fist through some slow clerk's face, there won't be any wait. Good luck and congratulations. Linda
June 2005

Hello, This question was asked in '04 but there's been nothing new for about a year and at the time, the new L&D facilities at Kaiser Oakland were still quite new. Any more recent feedback? Is getting a private room likely? Are there tubs? Do residents still do most of the deliveries? Are there any midwives? Thanks much! Expecting


My first baby was born at Kaiser Oakland in November 04. I had a very fast labor (arrived fully dilated and delivered 30 minutes later), so I didn't have time to suss out the place very thoroughly, but I thought it was pretty good. I had gone on the tour, so I know the answers to some of your questions. All labor and delivery rooms are private, with showers, but no tubs. Deliveries are performed by residents, with an attending physician available if anything comes up. There are no midwives (you have to go to Walnut Creek for that). The L&D rooms are pretty nice, and everything is new and shiny. The recovery rooms are singles, doubles, and triples, doled out on a first come, first serve basis. We had a double to ourselves for the 24 hours we were on the maternity floor. The staff was generally respectful, friendly, disinclined to overmedicalize the experience, and supportive of my desire to avoid drugs (not that there was time for drugs anyway). The nurses, as is the case anywhere, varied widely - the delivery nurse was very nice, and the baby nurse who transitioned us to the recovery floor was terrific, friendly and funny and flexible. (When we balked a bit at giving the baby a bath, she said frankly that there was no particular reason to do it, and she cheerfully helped my husband wrestle the baby into her clothes.) Another baby nurse was curt and not very helpful, scolded me for keeping the baby in bed with me instead of leaving her in the bassinet, and got very huffy about the fact that the baby was unbathed (thus posing a health hazard to other, cleaner babies). The resident who did the delivery didn't have great social skills (and looked to be about 12 years old), but seemed perfectly competent. It was overall a positive experience, and I'd certainly do it again. Sara
I just had my 2nd baby at Kaiser Oakland. I had my first at Alta Bates in 1999. My experience at Kaiser was 100% better than Alta Bates especially for post partum. The staff was attentive, friendly, and helpful. The atmosphere was quiet, relaxing and respectful. I would highly recommend Kaiser Oakland. However, I do not think they have midwives. sherna
Oct 2004

Can any new moms or health care workers comment on the new labor and delivery facilities at Kaiser Oakland? I just had a tour and I wasn't as impressed as I'd hoped I would be, given that it is brand new. How well organized are they? Any overcrowding problems? (It seemed small.) Did you get a choice for a private or shared post-natal room? How were the nurses? I heard that they have all been recently hired, at good wages, and so Kaiser has attracted good people... but that because everything is still so new, there are still lots of kinks. What was the attitude toward medical pain relief vs. natural labor? Any and all comments would be very helpful as I decide whether to go there or to another Kaiser facility!

[no replies received]


June 2004

Although Kaiser patients (Oakland) have been delivering their babies at Alta Bates Hospital since 1998, someone told me that it is going to change very soon. Since Alta Bates-Summit is planning to take all L&D to Ashby campus, there will not be enough space for Kaiser patients, and Kaiser patients births will be in the Oakland facility... Is that true? It is very important for me to know this. I am switching health insurance carriers and I am considering Kaiser but only if L&D can be at Alta Bates... Thank you for your help! Alta Bates nurses made a difference in my life


It's true that Kaiser patients will stop delivering at Alta Bates starting about August 11. It's not because Alta Bates doesn't have room, though, it's because Kaiser is completing a new labor and delivery center of their own on their Oakland campus--it actually sounds really, really nice. Tours for Kaiser members either have started or are starting soon; if you're considering Kaiser, you could probably ask for a tour. I'm a Kaiser patient with a baby due August 6, so I'll probably still be at Alta Bates, but from what I've seen, I'd be quite comfortable going to the new center. Kaiser's pre-natal care has been good as well; I switched over from HealthNet shortly before getting pregnant, and have been comfortable with the change. Don't worry!
Yes, Kaiser's L&D is moving back to Oakland. They told us (in April) it was originally supposed to happen in June, but has been pushed back to August (but who knows?). You could call Kaiser to get the latest news.
I have also heard that kaiser is taking their L&D contract back from Alta Bates though I don't know why. I heard this from a NICU (neonatal intensive care unit) nurse at Alta Bates who is a friend of mine so I think it's pretty reliable information. though how soon this will happen is anyone's guess. kaiser now has to hire a whole new crew to replace the nurses and others that they laid off or relocated when they sent L&D to Alta Bates back in the 90's ilona RN
Kaiser will open on August 11 to use the Oakland Medical Center for all L&D. If you plan to deliver after that date - Alta Bates won't be an option for you. But the delivery system at Oakland will be new and improved, so I hope if you stay with Kaiser, you find out more about it through your provider or NP. Joyce
As far as I know Kaiser is moving out of Alta Bates very soon. It was supposed to happen in July, but the date has been pushed back -- I've heard September or even November. I'm not sure where the Kaiser patients will go. I know this because I'm due 8/1 and was unsure whether I'd be delivering at Summit campus or Alta Bates since Summit maternity is due to close and move to Alta Bates as soon as the Kaiser patients transfer out of Alta Bates. I would call someone at Kaiser to confirm where their patients will deliver after the move. Sierra
Yes, Kaiser is moving to it's Oakland facility in July 2004. Then the nurses at Summit are being forced to close their labor and delivery unit and move to Alta Bates in August. Needless to say, not many people are happy about these changes but we were not asked. Now the only place in Oakland to have a baby is at Kaiser and Highland. Very sad for the community and the physician and nursing staff at Summit. A Summit Nurse
I received a letter last summer telling Kaiser patients that their Oakland facility would be re-integrating their L&D services as of July 2004 and would no longer be delivering at Alta Bates. As far as I know, this is still true. I left Kaiser in January for this very reason. Erin
Editor Note: from 1998-2004, Kaiser patients' labor and delivery took place at Alta Bates Hospital. See Alta Bates Birth Stories

Childbirth at Kaiser Vallejo

Nov 2006

I'm looking for recent childbirth experiences at either Kaiser Oakland or Vallejo. The most up-to-date ones I could find in the archives for Oakland were over a year old, and I couldn't find anything on Vallejo. If you received prenatal care and/or delivered at either facility in the past 6-12 months, would you mind sharing your experience (and any recommendations for NPs or MDs)? If you have your own doula, does that work within either facility? Thanks
Choosing between Kaisers


I delivered at kaiser vallejo September 2006. I was supposed to deliver at Oakland, but when I called they said they were full and diverting -- I could choose Hayward, SF, or Vallejo. I knew this was a possibility as I got closer to my delivery date but I hadn't thought about it actually happening - duh! Anyway, we ended up at Vallejo and I had a wonderful experience. I was really glad we ended up there.

The elevator was far from the ER (where we had to enter -- in the middle of the night), so I would have gotten a wheelchair (in hindsight). I was irritated when they were trying to admit me -- they wanted my kaiser card (I tried to tell them just the number) and they wanted me to sign stuff, etc. All very normal -- but I was dilated to 10 cm already (which no one knew at that time, and I wasn't really very vocal about how I felt like pushing already, whoops) so in hindsight, no wonder I was annoyed! That was the worst part.

Once they figured out that I was going to deliver the baby asap :) they were great. At one point I think there were 6 or 7 people in the room to make everything happen, which would not have happened at oakland since they were so full. The post partum care was just fine. I wasn't overly thrilled with the care, but I think that's because I really didn't need anything and all the stuff they are required to tell you -- about how to care for yourself and your kiddie -- I was very familiar with since this was not my first (and my last birth experience wasn't too long ago). I delivered my first at alta bates, and i would say that this was just as good an experience overall, if not better.

My husband was pretty frustrated that we had to drive to vallejo (which made me even more mad in the midst of my contractions) but in the end I had a lot more attention, quiet recovery time, and assistance than if I had been at Oakland at that time. I have a friend who was the last delivery they accepted before they started diverting and she said it was miserable. -might choose vallejo again!

[Editor] additional reviews received for Oakland


2002

regarding Vallejo Kaiser -- a good friend just had her third baby at there, and had a great experience. This may be colored by the fact that her husband is on staff there, but it still seems to be quite a good facility. I was there for part of her labor, and physically, the labor and delivery rooms are very spacious and comfortable, and the nurses and doctors seemed to be a very friendly and competent lot. They don't have residents, but the midwife (I believe there's only one) is only there during the day. Andrea


Childbirth at Kaiser Walnut Creek

Feb 2007

hello, i just wanted to describe my very wonderful experience with kaiser walnut creek l+d. i had a midwife, whose name now escapes me, who was fabulous! she was right there with me through my entire delivery. so much more than i ever anticipated. i knew going into my delivery that i would want an epidural, and that was delivered flawlessly by the anesthesiologist. (i do have friends from other institutions who had difficulty obtaining the medications they needed due to short staffing / the medications were not offered by her attendant or whatever). not so great things do happen at all hospitals, that's for sure. the staff at kaiser walnut creek was very professional and responded to my needs in a timely fashion. when i arrived at the hospital, i was 6cm and things went quickly, yet my experience is one that i look back on fondly. medication was offered in a timely manner and there were no problems there. i would consider myself in good hands for my 3rd child there. happy birthing at kaiser wc


My partner and I recently made the decision to deliver at Kaiser Walnut Creek rather than Oakland Kaiser. We came to this decision on the advice of our doula and after touring both facilities.

Our doula strongly recommended WC over Oakland Kaiser. In fact, she feels Kaiser WC is one of the best L&D hospitals in the area, being more sensitive and flexible regarding the mother's wishes for her birth experience. Kaiser Oakland is a teaching facility, and as such, it seems more attached to its protocols. I also believe that the cesarean rate at WC is significantly lower than Oakland. (Although I'm sure you would have ended up with a c-section at either facility with a breech birth.)

As far as the tour went, we found the facilities fairly comparable - Oakland has slightly newer equipment, but WC is more spacious. WC does hand out a letter at the tour explaining their philosophy and some of their standard practices, which I found reassuring.

My daughter is due in just a few weeks, and I also plan for a natural/ drug-free birth barring unforseen problems. I showed my birth plan to the WC midwife and she was supportive. However, she did say that most women there opt for pain medication, so who knows how things will progress since I'm going against the norm. Hoping for the best! Kimberly


Nov 2005

Re: Childbirth at Kaiser - where to deliver?

I recently gave birth at Kaiser Walnut creek (August 27, 05) and I thought that the facilities there were wonderful along with the staff. I had unforseen complications and ended up having a c-section. The midwives and DR's handeled everything so kindley and were so wonderful.I had a great experience with this hospital. It was not busy at all when I was there. If you are worried about the ''crowds'' what I did was this...I was torn between Oakland and Walnut creek. So when I was ready to go to the hospital I called both places, which you are suppose to do anyway to let them know you are coming so they can get your records. Anyway when I called Oakland all of their birthing rooms were occupied so I went to walnut creek. Whether or not either of your choices will be busy all I can say is don't worry about it. They told me that around my due date it would be busy too and it was very slow at Walnut creek. Happy birthing! Gina


I had my daughter at Kaiser Walnut Creek this past May and I can't recommend them highly enough. The midwives and nurses were great: helpful, kind, and competent. They were very respectful of my initial decision to forego medication; however, when it became apparent that I could really benefit from it (after hours of vomiting and dehydration) they discussed options with me and respected my right to decide what to do next.

I ended up needing an emergency c-section, and although it was scary, the professionalism, efficiency, and sensitivity of everyone involved made the experience a very positive one in the end. I would definitely go there again.

I believe that Hayward does not have as many midwives on duty as WC does; check this out before you commit to going there.

You can call to go to Walnut Creek first; if they're full, they can reroute you to Hayward. I think it's a positive thing to keep Walnut Creek in such high demand; it may ultimately make Kaiser management sit up and take note that the midwife program there is something to be studied and emulated elsewhere.

Congratulations and good luck! Kimberly Cross


I delivered both of my boys at Kaiser WC in the last 2 yrs. and most recently in Aug. Fabulous experiences at both. Loved both midwives, especially Kristen Caulley (sp?). They were supportive of my desire to deliver naturally and w/the support of my doula. I am convinced that the reason my tearing was minimal was due to the midwives' efforts on both deliveries, specifically massaging the perinium. Can't imagine your average OB doing that! Not as crazy about the post delivery care, but it was still fine. Caroline
I highly recommend Kaiser Walnut Creek. We too were told that it is overcrowded, and yet we were admitted into Labor and Delivery with no problems, and we got a single room for recovery. I loved the midwives and felt that my daughter and I were taken care of very well. We toured Oakland, and what turned me off was the fact that residents deliver babies and there were only 6 LDR rooms, plus you have to share a bathroom if you get a single. I also didn't like the fact that they had triples. Who wants to recover from labor with two other women and their families? I have heard horror stories of Kaiser Hayward. My mother's friend had twins there, and she said it was the worst experience and that she would never go back. I have heard that some doulas won't even work with clients who are going to deliver there because it's so bad. Anon
I gave birth at Kaiser Walnut Creek a little over a year ago. It was my first child, so I can only comment on my experiences there. I live in Berkeley, but chose to go to Walnut Creek because a) they have midwives and b) the Oakland facility had only recently been renovated and a few people said it's better to go somewhere where they've worked out all the kinks.

I had a perfectly fine experience that resulted in a perfectly healthy baby. The staff was very professional on the whole. But, as I think is very common, I was surprised at how medicalized my whole experience still was, even though I had a midwife. Now that I've been through it I know: once you enter the hospital, there are certain protocols and procedures that must be followed regardless of whether they actually result in a better birth. For instance, right when I got to triage they detected that my baby had a decelerating heart rate. This led to constant monitoring...which led to not being able to walk around...which meant my labor was probably longer...which meant I had to push lying on my back as opposed to squatting, etc. It's a very common story, I think regardless of what hospital you give birth in. I had a midwife assigned to me, but she was so overloaded that I spent most of the time with two (very wonderful but pretty traditional) labor nurses. I ended up giving birth naturally, but got the definite impression that this isn't the usual end result of births there.

I'm telling you in the hopes that it'll help you prepare for whatever happens with your birth. I think I had higher expectations because of the midwives, but ended up realizing that because they're working within the hospital system, they don't have a ton of options. I think if I had it to do over again, I would have just gone to Kaiser Oakland because it's a lot closer to home. Good luck with your decision! anon


Kaiser Walnut Creek is wonderful but can be so crowded as to cause problems. I had my son there last year and they were PACKED when I arrived. (We even called ahead and they said to come in. I too chose Walnut Creek over Oakland because of the midwives.) When I got to triage, I was in active labor. They did not have a room ready for me so I had to wait and labor in triage for a long time before they got a room cleaned. It was probably between 20 to 60 min but it seemed like forever for me and it was awful being in active labor there. (I was desparate to get to my room and into the shower!!) My labor stalled in transition and I am sure that having to labor in triage contributed to that. I also had to share a room after the birth (even though they have about 20 private rooms) so I did not get much rest as my roommate had people visiting all the time and watched lots of TV. It also took forever for us to get check out as we were 18th in line out of 20 people wanting to leave and we had to wait hours for the pediatrician to get to us to sign out my son. My advice: if you are in labor and you call them and they are not busy (sometimes they aren't) go there. If not, go to Oakland or Hayward. I have two friends who had goog experiences birthing at Oakland and I may consider it next time, although I really like the midwives at Walnut creek. Oh, the nurses at Walnut Creek are WONDERFUL!! We wanted to take home one of the maternity nurses, we loved her so much. Anon
I had my son at Kaiser Walnut Creek two years ago and had an excellent experience from start to (nearly) finish. After the first few months of prenatal care at Oakland, I toured the WC facility and much preferred the atmosphere there. Plus, at that time, Kaiser Oakland patients delivered at Alta Bates with residents, which was not what I wanted. I really wanted to work with a midwife, and I saw midwife Julie Haymes for nearly all of my prenatal appointments from five months on. She was actually the midwife on duty when I went into labor, and she was fantastic. Although I had a very long childbirth, I felt like the two subsequent midwives and all of the nurses had read my birth plan, and were doing the best they could to give me the birth I wanted. The surroundings were quiet and comfortable, and the staff was very supportive and low key. I never felt like I was ''on the clock'' for interventions. When I eventually chose an epidural, the anaesthesiologist did such a good job that I could feel the coming pressure of all my contractions and push really efficiently. My only complaint would be the whole recovery process. I had a shared room with a mom who wanted the temperature set at freezing. Also, the nurses were not nearly as kind or thoughtful. I escaped after one night! Finally, regarding the concern about being turned away. Yes, the night I was admitted was very busy. I got the last delivery room available. The admitting nurse said it often depended on the time of the month...the night I went into labor there was a full moon and it was pouring rain. I guess water was breaking all over! However, when I left to go home, half the rooms were empty. Hope this helps! Michelle
Hi- I recently delivered my son at Kaiser Walnut Creek (August 2005) and had a great experience. We used a midwife who was terrific (Kat King). The nurse and midwife were very encouraging and positive. I also have had two friends deliver there - one in August and one in September who live in Oakland and they were able to get in. I hope that helps. K
I gave birth to my daughter at Kaiser Walnut Creek in June 2003. I had a wonderful experience. The nurses and midwifes were great. At first I thought our nurse was too attentive, but then my husband and I were so grateful for her help and experience. They are very busy at different times of the year, but it can be hard to tell when the babies are actually going to come. I haven't heard that people get turned away; that certainly wouldn't be good. It was busy when I was there, but not overly so. I have no idea what Hayward Kaiser is like, but was actually born there MANY years ago. Good luck with whatever you choose and wherever you go! Monika
Nov 1999

You should check out Kaiser's Walnut Creek hospital. There they have a shiny new facility with nice birthing rooms, in-room showers and lots of postpartum rooms. When we had our daughter 2 years ago there, they had several nurse-midwives who did deliveries (as well as OBs, of course). We had a quick, easy delivery with a midwife and didn't see an OB until we were in a postpartum room... which was how we wanted it.


Both of my children were born at Kaiser Walnut Creek, the eldest is 7 and the youngest is 4.5 years old, so the judge the information as not too current. During both births midwives were on duty, but for the first child, the midwife was too busy (too many women in labor and I think some difficult labors) and the OB/GYN doctor delivered my daughter. For the second child, the midwife was available and did deliver my son. Some of my observations as the husband/father follow. I was horrified to see the male doctor with the first child take out the scissors and just start cutting my wife. While with the second child and the midwife, she massaged my wife to reduce tearing, which did occur, but was minimal. So just as you expect, the midwife spent more time with my wife and generally had a better bedside manner than the doctor. So even if there is a midwife on duty, you are not guaranteed that she will be able to assist.
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