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City Center Dental Spa (Oakland, CA)
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City Center Dental Spa (Oakland, CA)
Hi all, I'm desperate for a decent dentist that takes DeltaCare USA.
These are the providers they list in the area. If you have any
experience (neg. or pos.) with any of these providers, I would be
extremely grateful!! (Unfortunately, DeltaCare USA is an 'individual'
insurance plan and NOT the same as regular Delta insurance. So sending
me your favorite dentist who takes Delta but isn't on this list will
sadly not help. Sigh.) Thank you so much!!
I would steer clear of City Center Dental Spa in Oakland. Their office
is beautiful and they seduce you with cookies and juice (strange for a
dental office, I know). But you get pressured into doing treatments,
encouraged to take out loans to cover work that has to be done
''immediately'' or something horrible will happen to all your teeth. I
did the work, and had to pay additional 5k out of pocket, because they
made a mistake with the insurance company. I've not received a bill
explaining the cost or what was done.
On top of all that, a year later, I still have pain in the teeth that
were treated. This, unfortunately, seems to be a very typical
Does anyone have any experience with the dentists at City
Center Dental Spa at the Rotunda (in downtown Oakland in Frank
H. Ogawa Plaza)? It is one of the few dental offices that take
my insurance plan and I would appreciate any comments on them.
The dentists in the practice are John Burns, John VanCamp, and
William Castillo. Thanks.
I went to ''City Center Dental Spa'' in Downtown Oakland for the
same reason. (My insurance changed and they became on of the
few providers.) They spent a lot of time doing initial
assessment. I mean two hours when they told me it would take 45
minutes to an hour. I appreciate thorough but... Be careful.
They recommended a lot of work... about $4K worth. Strangely
none of it was covered by my provider Delta Dental. I had them
do one thing and the Dentist (Castillo)was skilled. They made
me feel that it was necessary to do the work...all of it and
I felt pressured and unsure about the rest of the work and went
back to my old dentist who offered a second opinion at no
charge. He said he tends to be ''conservative in treatment'' but
there was only one issue in his opinion that needed immediate
attention. I let him do the work on this filling. It has been a
year and a half since my first contact with City Center Dental
Spa and have had no painful consequences of not following their
advice. I have considered a complaint to the board regulating
Dentistry but don't have the time. I would be very cautious
about having them work on you.
I just started going to City Center Dental. They seem nice and
the dentist I saw was very professional. I got the sense that
they might push the cosmetic stuff a bit but other than that, I
liked them. Plus they give you hand massages or a lavender
pillow - it's a nice set-up, especially for those of us who
hate going to the dentist.
City Center Dental Spa ...
Every filling has had to be re-done at LEAST
twice, (for both my husband and myself) and recently (November
04), the dentist drilled and put a temp crown on the WRONG
TOOTH!!!! To add insult to injury, he tried to convince me that
I was having pain in that tooth anyway.
-Tooth Ache in Oakland
this page was last updated: Nov 29, 2010
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