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Please note: this page contains reviews and opinions sent in by Berkeley Parents Net subscribers. Your own experience may be different. Please always check references before hiring!
We have an old Kenmore washing machine that has recently stopped performing the last automatic spin cycle. We have to go back and turn the dial specifically to the final spin cycle, in order to get it to work. The washer was here when we purchased the house over 12 years ago, so I don't know where it is from. Where can we find someone to come out and repair this problem for us? Thanks!
He showed up right on time, was courteous and respectful, didn't insult my intelligence (unlike many repair guys who think women just don't ''get'' manly things like tools and wires), and quickly diagnosed and solved the problem.
In addition, he offered some advice on how to keep things running smoothly, showed me how to troubleshoot the problem (socks stuck in the pump!) in the future and even noticed that the dryer vent wasn't completely connected and fixed that too.
All that, and he only charged me the cost of the service call ($95) -- no additional fee for labor. And he asked me to call him after I ran my next load of laundry to verify that everything was back to normal.
I've interacted with dozens of repair and construction folks in the past two years and have to say that Tony is at the top of the heap, both in terms of professionalism and in being a genuine pleasure to do business with. His company covers washers, dryers, refrigerators, dishwashes, etc. -- and if it's something they can't fix, he says, he'll refer you to someone who can. I highly recommend calling Hi-Tech the next time one of your appliances gets sick! (925) 348-3480. CC
Another great review for Hi-Tech Appliance Repair. Dryer repaired fast, with care, cleaned up afterward; decent price, good advice, and comfortable courtesy. But mostly, you know how you can get a good feeling during a service experience that makes you feel that you got it right with a good person? 100% on this repair visit. David
It was the worst - Saturday evening home with 3 kids, when dh is gone for the weekend, and then I notice - the popsicles in the freezer are no longer frozen. And the ice is starting to melt.
Luckily, I randomly called General Refrigeration Service (652- 1302), and Gary Cain came to my house less than an hour after I called, and at 7:00 *on a Saturday night*. He replaced the compressor in less than 1/2 hour.
Thank goodness! No lost food, no water all over the floor, no trying to pack everything into ice chests while waiting to get someone to come. And no exhorbitant fee for coming during off hours. I can't recommend him more highly!! Trish
I just wanted to warn anyone out there considering buying an appliance from Sears. I've spent numerous hours scheduling appointments and waiting around for "service technicians" to fix a problem with our brand new refrigerator that has been there since the day we plugged it in. Conveniently for them, our warranty has expired during the course of the 6 service calls, and now, rather than replacing a defective product, they're going to charge me to try to fix it. I'll never buy a never appliance from them again! A very unhappy customer
I just had a great experience with Hi-Tech Appliance Repair (HAR)
and they are just as wonderful as everyone says. My 5-year-old Kenmore
washer stopped working on
Sunday night at the worst possible time -
we were coming back from a week of camping
with piles of dirty laundry, and every sheet and towel in the house
needed washing. So I checked the BPN website, and
called HAR the next morning. One of the owners was here by lunch time fixing
my washer.
HAR is owned by two brothers, Majeed and Tony Hariri, and they
are based in Pleasant Hill but they cover the East bay area.
Tony diagnosed the problem immediately (the washer's pump had filled
up with coins and other debris), took apart the pump and cleaned it,
and had the washer working within half an hour. He only charged me
for the service call ($95) and not for any labor. Not only that, but
he patiently explained everything he was doing, showed me where the
problem was, gave me some maintenance tips
to prevent other problems that happen in the kind of washer I have, and diagnosed
a different problem I'd been having (leaking due to oversudsing). Plus,
he gave me advice about my stove too!
I am so happy to know about HAR now. I will never call anyone else.
The last time my washer broke, I called Sears and had a frustrating, expensive experience
(told them when I called that the motor had burned out, but the repair guy
apparently never got that information, and he showed up a few days
later with no motor. So he had to put in an order for the motor,
and we had to wait some more days, and it ended up costing about half
what a new washer would have cost. I'm calling HAR from now on! 237-9267
Ginger
Does anyone have any current recommendations for someone to repair a 5 year old washing machine in the San Leandro Area? I'd checked the postings but wasn't sure how old they were, looked like 2002. Thanks. Rachel
Ok...I used BPN to research a repairman to call to fix my washer. I will say this and stand behind it whole- heartedly...
Hi-Tech Appliance Repair are WONDERFUL!!!!! They are honest, they are good and they are fast. I also want you to know that you would gladly pay 2x what they charge becuse you can rest assured that they will only charge you for work done that you need and if you don't need it, they won't do it to pad the bill.
Thanks Berkeley Parents Network, if I hadn't found them through you, I would have probably just called Sears (I own a Kenmore-NEVER AGAIN!!!) and *Lord Knows* what *they* would have charged me! BTW- p# for Tony and Majeed 510 237-9267 Sandra
I recommend Galvin Appliances (in Albany on San Pablo Ave.) for kitchen appliance repair. They have come by several times over the years to fix our aging oven and dishwasher. They show up when they say and I think they are very qualified and honest but I don't know how their prices compare to others.
I would like to recommend Kim's Appliances Repair. He was recommended to me and we used him for dishwasher repair and he came exactly on the dot when he said he would. He is the owner of the company and he comes out himself. I've seen other recommendations for his company. Kim's Appliances, 436-5382
A-1 Appliance Repair in El Cerrito has repaired our washer, dryer, stove, oven, and dishwasher at one time or other. Don (he works by himself) always does a great job. I don't have his phone number with me, but he's in The Book.
Galvin Appliance, Albany 527-2244
I have an old (1950's?) toaster that has worked for years, but finally stopped heating up. Can anyone recommend a reasonably local repair shop? I don't want to buy a new one, I want mine to toast for another 50 years! R.K.
Does anyone know of a shop that can repair an espresso machine? Julie
I highly recommend Raynard (not sure if that's his first
name or his last). He was recommended by an appliance
parts supplier on San Pablo in Berkeley and he is very
good. The pilots stopped working on our vintage O'Keefe
and Merrit and he came out and diagnosed & repair the
problem (thermo coupling was shot)in less than 2 hours. He also does small heating and plumbing jobs.
510-309-6095 (pager)
510-233-8677 (phone)
162 24th Street Richmond
Fran
We have a Wedgewood stove that needs to be re-chromed and re-enameled. Who does this work? And how much can I expect to pay? Thanks! Jodi
Last updated: Dec 2, 2007
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