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We are looking to remodel our outdated kitchen and don't know
where to start. We need to upgrade electrical and plumbing,
put in a gas line and break through a wall for a pass-
through/bar. I have looked at Home Depot/Expo and like the
idea that they can coordinate everything. I am wondering if
anyone has used them or Lowe's for a kitchen remodel (the
comments in the BPN archives are old) and/or if there are good
alternative kitchen design centers that don't cost a fortune.
We would love to hear who you would recommend, what the
pitfalls may be etc. Thanks!
I've not used Lowe's, but we have worked with the Home Depot Expo in doing parts of
both a kitchen and a bathroom remodel, and in general I have not been impressed.
Some of their sales associates are fabulous. Some are not. Their contractors have not
done particularly good work (a couple of times they've been awful), and often the
communication between the sales departments and the contractors is less than ideal.
I buy stuff there because it's easy. I find my own contractors, or my husband and I do
the work ourselves.
We used Expo a couple of years ago. Our finished kitchen looks
great. HOWEVER: We did not have a good experience. We too were
excited by the one-stop shopping idea. The product selection and
prices seemed comparable to what you'd get by looking in several
different stores, so that part was good. But the project manager
was truly off in space, they installed all the electrical work
and then had to tear it out and start again because they hadn't
bothered to check to see if it would meet code... They estimated
that the project would take 4 months. It took a year! And no one
at Expo ever seemed to care. I could (and have!) go on and on. Perhaps
they've hired a better caliber of project manager by now, but I'd be wary!
Has anyone had a kitchen installed by Home Depot? How was
We recently had just a new floor in our kitchen installed by the
Home Depot Expo (actually, by the contractors they hired), and we
thought they did a pretty lousy job. Jammed the ends of boards
under the dishwasher rather than trimming them neatly, did
something weird over the top of the stairs leading up into the
kitchen, such that there was little support under the top step, took
no care at all in tapping in the final finishing nails (left some pretty
visible bent tops of nails). In short, wouldn't use them again,
wouldn't trust them for other projects either.
We are planning a
kitchen remodel and are thinking of using Home Depot
cabinets. I have heard that Home Depot has some good
kitchen designers and some mediocre ones. Does anyone
have the name of one of the better kitchen designers
at Home Depot? (preferably at the Richmond location)
Also, does anyone have experience with either
KraftMaid or Schuler cabinets from Home Depot? Thanks!
We are in the planning stages of remodeling our kitchen and are considering using the Expo
design center. Has anyone used them for designing a kitchen, and if yes, what did you think of
the service they provided? How competitive were their prices? Would you use them again?
We're starting a kitchen remodel and have done a lot of footwork
pricing kitchen cabinets. We found Home Depot and Expo Center to be
the most expensive - you'll pay full retail price there. Century
cabinets in San Francisco (off of Bayshore) quoted us a great price on
KraftMaid cabinets. More than 50% cheaper than full retail!! All of
the cabinet retailers we met with have the manufacturer's software, so
can help with your kitchen design. Most will do this free. I think
Home Depot charges $250.
We recently used Home Depot El Cerrito/Richmond and
bought Kraftmaid cabinets. The woman we used there was
great. Her name is Shelia. Very personable and
responsible. the cabinets came on time and we love
them. Thumbs up for the experience. Jennifer
I highly recommend Home Depot for kitchen cabinets.
Two years ago we purchased Woodmark cabinets for our
newly built home. We were able to do a very large
kitchen, three bathrooms and a laundry room for less
than $15K (cabinets are maple wood with a clear
finish). Installation and ordering was handled by our
contractor so, unfortunately, I don't have the name of
the designer at Home Depot (but it was Richmond).
I had a good experience with Maxine at Home Depot
Richmond, but she has just retired. John (I believe
that's his name) was the only other one there who
seemd to know his stuff. If you know what you want
they can lay out the plans, but most of them don't
seem to have much ''design'' input. I eventually had
an independent designer draw my plans and bought
Kraftmaid cabinets from Home Depot. Kraftmaid is less
$ than Schuler. I did pay extra for the full wood
construction and am very happy with my cabinets. They
are only 6 mos old but they look and work great. Lynn
We recently renovated our kitchen in our 100 year old
victorian. We used the beadboard cabinets from home depot.
We put in tiles as the countertop and backsplash. We sat
down with the home depot sales pepople in Pleasanton and
designed the whole thing- all we gave them were the
measurements and our needs. We hung them ourseleves. We did
it all for $3,000 including Restoration Hardware hardware
and glass from the glass store on 4th st. Good luck!
Re: Good design/build firm for kitchen remodel?
I have redone 2 kitchens in the past 5 years. Both were total redesigns.
With the first I worked with Home Depot. They have good and mediocre kitchen
designers. I had a pretty good one. They work hard and have a very decent
selection of cabinets. It was all very smooth. The second kitchen was with
General Appliance and was truly a nightmare. The kitchen designer was
unfamiliar with the cabinets, had terrible ideas, and was very difficult to
work with. The order was 9 weeks (yes, 9) late -- which meant an extra nine
weeks without a kitchen. They never corrected several problems and were
hostile to work with. If I do another kitchen I will surely go back to home
depot. Good luck.
this page was last updated: Nov 25, 2007
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