Domain Name Registrants
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Has anybody found a domain name registration company
that's been hassle-free? (We've had nothing but
headaches dealing with VeriSign in getting our daughter's
school's site registered/renewed--incorrect billing, hours
wasted on the phone trying to get things straightened out,
promises that things would be fixed but weren't, domain
turned off without warning, etc.)
I use gandi.net which is based in France. It costs only E.12 a
year, which is for me the biggest advantage.
I've never had a problem with them, but then again I've never had
much reason to contact them.
VeriSign, formerly Network Solutions, is the absolute WORST.
I've never experienced a company with worse customer service than
them. I transferred all the domains I used to manage, (in my pre-
mom days there were about 8 of them) over to http://
www.register.com. Once you get everything transfered over it's a
breeze to manage contacts, billing, etc. The hard part, of course, is
getting Network Solutions to transfer the names over. You may
have to end up calling them. Good luck!
Jill Herschman firstname.lastname@example.org
LMI.net in Berkeley, 843-6389, offers internet services including
domain name registration. They're great and provide excellent
service! Their web site is: LMI.net
Toby St. John
USA Domains is great. No hassles so far. We've been using them
for over a year.
I can recommend using register.com - stay far, far away from
Verisign (aka networksolutions). We've always used register.com
in the past, but for some reason I decided to use verisign on a
recent registry. What a mistake!! All I wanted to do was
register a name and have it point at a webserver I'm already
running. This is $35/yr at both places. There was no way to
indicate the IP address for the existing site, but I thought,
well it must be here someplace, everyone wants that, I'm sure
there won't be a problem. So I register the name and then start
looking for how to link the new name to my website. I read a
dozen FAQ pages and sent email twice (nope, it wasn't answered)
before I came across the page that tells me for only $12 a year I
can have the new website be forwarded to the existing site. What
a rip-off! This should be free! So after deliberating with
myself for a day, should I stop payment? Should I make phone
calls? I decide the path of least resistance is to fork over the
$12 and just live with it for 60 days (amount of time Verisign
requires you to stay with them). I signed up for the so called
''website forwarding'' 2 days ago and still forwarding has not
taken effect. I'm pretty confident something has gone wrong
and I will never see it happen. So, it's back to the phone now I
guess. If only I had used Register.com!
Moral of the story: do not use Verisign to register your domain.
We had nothing but problems with Network Solutions, now Verisign.
We ended up having to call them and wait on hold for hours for something
that should have been do-able on the website, talk to a clueless
technician, have it escalated to a slightly less clueless technician,
and finally to the person who could do what we wanted.
I've had good experiences registering & hosting 2 sites on
www.powweb.com. Their rates are inexpensive (~$8/mo), they
provide good customer service via email & online help pages, and
they have a lot of good features & options (SSI, CGI scripts,
etc.) I plan to register a 3rd domain with them soon.
YVOD is a great domain name registration company ,It's
hassle-free? Great service and inexpensive.
Check out the website.
this page was last updated: May 20, 2004
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