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Anne-Caroline
I am a from a non-engineering background ( Bus and
Econ) and am curious to find out where I could take a
few classes - or just one- on WEB SITE MANAGEMENT,
which would give me a good idea of web server issues
as well as web site functionality, i.e, sort of a
manager's view of having a web site which would let me
understand better the issues which need to be
addressed - and the investments involved...
Any suggestions on Universities, schools,or online
courses with good programs?
If you know of more hands-on,technical, " how to
design and run a web site" classes, please let me know
as well. I may need to get into the specifics in the
end.
Thank you
C

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Brenda
I teach in three such programs; below are descriptions of each, but I'd
suggest picking up their catalogs or checking their websites and seeing
which might actually be for you.
FWIW, I've also written two books for website managers, "Webmastering for
Dummies" and "Small Business Solutions for E-Commerce." The Dummies book
has the flaw of being older (published in '97) but is still popular; the
E-Commerce book is written for companies with as many as 250 employees but
has good business information gleaned from my work with larger companies as
well. I know of no other books that address the issues you mention from a
purely management perspective, though there are many that address
management of technologies. Both books are available via my website at
www.tauberkienan.com or from Amazon.
Anyway, here are the three programs:
* UC Berkeley Extension has a Webmaster certificate program with several
tracks depending on the level of technical depth you want to pursue. The
introductory course, which I teach, is an overview of website management
and is taught in a non-technical style.
* San Jose State University has an E-Commerce Management certificate
program with all courses geared toward managers and executives. I teach two
courses there (content development and staffing) and while the whole
program is for managers, I'm not sure any individual course in it is going
to address server issues, which you mention as one of your areas of
interest. My content course deals with making strategic decisions re what
to offer on your site, how to present it, and how to manage the content,
including site architecture, all based on your business goals.
* San Francisco State University's Multimedia Studies program has several
website management classes; I teach content dev't and e-commerce in their
four-month intensive. This is a more hands-on program than those at SJSU
and UCB.
Hope this helps. Good luck.