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List of Current Delivery Problems

Berkeley Parents Network > Help & Frequently Asked Questions > List of Current Delivery Problems


This page shows email services that are either blocking or delaying delivery of BPN newsletters to all their customers. There is a list of older delivery problems here. See also: Recently Mailed Newsletters and FAQ: Newsletter Delivery Problems.

alamedanet.net Delayed delivery
frequently and ongoing. reason: "Deferred: 452 #4.5.3 Too many recipients."
att.com Blocking some newsletters
8/1/08 Recommendations: (reason: 553-Message filtered. Please see the FAQs section on spam)
cceb.org Blocking some newsletters
5/13/08 Advice Wanted: (reason: 550 5.7.1 Message rejected due to content restrictions)
4/22/08: Adv Wanted (reason: 550 5.7.1 Message rejected due to content restrictions)
12/11 (reason: 550 5.7.1 Message rejected due to content restrictions)
1/7, 11/18, 7/14, 6/22, 5/15, 5/11, 5/8, 5/4, 2/6, 3/13,29,30, 4/9, 5/2 (reason: 554 5.7.1 This message has been blocked because it contains FortiSpamshield blocking URL(s).)
columbia.edu Blocking some newsletters
6/6 Recommendations (reason: 554 5.7.1 This message appears to be unsolicited bulk mail)
5/16 Advice Given (reason: 554 5.7.1 This message appears to be unsolicited bulk mail)
4/22/08 Advice Wanted (reason: 554 5.7.1 This message appears to be unsolicited bulk mail)
1/7/08 Announcements (reason: 554 5.7.1 This message appears to be unsolicited bulk mail) 9/21 Advice Given (reason: 553-Message filtered.) 5/4 (reason: 554 5.7.1 This message appears to be unsolicited bulk mail)
comcast.net Temporarily blocking newsletters
Aug 1: blocking again, [SIGH} filling out form again. (reason: 554 IMTA03.emeryville.ca.mail.comcast.net comcast 169.229.248.172 Comcast BL004 Blocked for spam.)
March 12: filled out comcast's form to unblock mail from BPN's server
March 7 (reason: 554 [...] comcast 169.229.248.172 Comcast BL004 Blocked for spam. Please see http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18628)
cornell.edu Blocking some newsletters
8/5/05 Recommendations: (reason: 503 5.0.0 Need MAIL before RCPT)
crscience.org Blocking some newsletters
July 22 Childcare: (reason: 550 5.7.1 Blocked by SpamAssassin (72E613CD27E)) May 7 Announcements: (reason: 550 5.7.1 Blocked by SpamAssassin (DA5513FF54))
doj.ca.gov Blocking all newsletters starting 12/11/2007
12/11 Childcare, Recommendations, Marketplace (reason: 554 Transaction Failed Listed in deny list.)
earthlink.net Multiple copies
Earthlink customers are reporting that they are receiving 2-6 copies of the same newsletter.
March 2008: Solution (thanks to BPN subscriber Debra M!): "The problem involves an email corruption that replicates email. Members should delete all of the BPN newletters that are in the inbox and deleted folders, and see if that fixes the problem."
Feb 2008: still receiving reports of this problem. Earlier reports back to March 2007.
intraxinc.com Blocking some newsletters
8/1/08 Recommendations (reason: 550 5.7.1 Requested action not taken: message refused)
6/6/08 Recommendations (reason: 550 5.7.1 Requested action not taken: message refused)
juno.com Blocking some newsletters
8/8/08 Advice Given (reason: 550 ...)
4/22/08 Recommendations (reason: 550 ...)
2/15/08 House & Garden (reason: 550 ...)
langokids.com Blocking some newsletters
8/1/08 Recommendations (reason: 550 5.7.1 Requested action not taken: message refused)
6/6/06 Recommendations (reason: 550 5.7.1 Requested action not taken: message refused)
microsoft.com Blocking some newsletters
6/6 Recommendations (reason: 550 5.7.1 )
mail.ru Blocking some newsletters
8/8/08 Advice Given (reason: 550 Spam message rejected)
8/8/08 Marketplace (reason: 550 Spam message rejected)
8/6/08 Announcements (reason: 550 spam message discarded. If you think that the system is mistaken, please report details to abuse@corp.mail.ru)
4/25/08 Marketplace (reason: 550 spam message discarded. If you think that the system is mistaken, please report details to abuse@corp.mail.ru)
netscape.com Blocking some newsletters
8/5/08 Childcare: (reason: 550 Content not accepted: Content rejected)
netzero.net Blocking some newsletters
4/22/08 Recommendations (reason: 550 ...)
4/18/08 Recommendations (reason: 550 Access denied
2/15/08 House & Garden (reason: 550 Access denied)
1/31/08 Announcements (reason: 550 Access denied)
9/13 Announcements, 7/12, 7/2 Recommendations: (reason: 550 Access denied)
oaklandsinai.org Blocking some newsletters
6/6/08 Recommendation: (reason: 550 5.7.1 Requested action not taken: message refused)
5/16/08 Advice Given: (reason: 550 5.7.1 Requested action not taken: message refused)
5/9/08 Advice Given: (reason: 550 5.7.1 Requested action not taken: message refused)
5/9/08 Marketplace: (reason: 550 5.7.1 Requested action not taken: message refused)
4/22/08 Advice Wanted (reason: 550 5.7.1 Requested action not taken: message refused)
ohlone.edu Blocking some newsletters
6/6/08 Recommendation: (reason: 550 5.7.1 Requested action not taken: message refused)
12/15 House & Garden, 12/7 Markeplace: (reason: 552 Error: content rejected)
personalized email addresses such as con-vivo.com eastbaywaldorf.org electrickites.com. glitterandrazz.com etc.

Blocking some newsletters
8/8/08 Advice Given: (reason: 554 The message was rejected because it contains prohibited virus or spam content)

spes.org Blocking some newsletters
8/5/08 Childcare: (reason: 550 Content not accepted: Content rejected)
yahoo.com Blocking some newsletters
August 2008: for several months now, Yahoo has been blocking BPN newsletters. (There is a list of mailing dates here.)

BPN is mailing them to you, but Yahoo is not delivering all of them, especially newsletters that have a lot of email addresses in them, such as Marketplace and Childcare. This appears to be a policy decision at Yahoo, perhaps a misguided effort to block spam. BPN has filled out yahoo's online forms to report the problem (see this page).

Sorry but there is nothing else BPN can do about this. We recommend using a different email address for BPN, such as gmail. BPN has not had problems delivering mail to gmail subscribers.

Recent examples: 8/6/08 Announcements was blocked; 8/5/08 Recommendations was blocked; 8/5/08 Childcare newsletter was blocked.

March 2008: Still receiving reports of missing newsletters from Yahoo subscribers. There seem to be several problems: 1) yahoo often holds up delivery for several days, 2) yahoo is blocking some incoming email without notifying their customers, and 3) some yahoo subscribers have set up a spam filter that deletes mail immediately if it is identified as spam, including false positives like BPN newsletters.
For #3, please check your spam settings. Set it up to always review any emails that have been tagged as spam before deleting them. If you already do this, and you did not find the missing newsletters in your spam folder, then the only remedy BPN can recommend is for you to use some other email service besides yahoo. Sorry, but there is nothing BPN can do about this!
3/21/2008: filled out the yahoo complaint form
2/27/2008: new error message from yahoo: (reason: 554 Message not allowed - UP Email not accepted for policy reasons. Please visit http://help.yahoo.com/help/us/mail/defer/defer-04.html[120])

2/10/2008: yahoo subscribers are reporting missing newsletters, especially Childcare.

Frequent delivery delays of 24-48 hours
(Action: failed Status: 4.4.7) 2/19 Recommendations, 2/15 House & Garden, 2/14 Announcements, 2/12 Recommendations, 2/12 Marketplace, 2/12 Childcare, 2/5 Adv Wanted, 2/1 Marketplace, 2/1 House&Garden, 2/1 Schools,
1/31/2008 Announcements, (reason: 451 temporary failure (#4.3.0))
9/18/2008 Marketplace, Sept 8 Schools, June 14 Announcements "reason: 452 Too many recipients"


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Last updated: Aug 16, 2008
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