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List of Current Delivery Problems

Berkeley Parents Network > Help & Frequently Asked Questions > List of Current Delivery Problems


This page shows email services that are either blocking or delaying delivery of BPN newsletters to all their customers. There is a list of older delivery problems here. See also: Recently Mailed Newsletters and FAQ: Newsletter Delivery Problems.
alamedanet.net Occasionally blocks a newsletter
8/25/09: Advice Wanted (reason: 554 Message detected as spam)
5/29/2009: Schools. Preschools & Camps (reason: 554 Message detected as spam)
5/15/2009: Parents of Teens (reason: 554 Message detected as spam)
5/1/2009: Parents of Teens (reason: 554 Message detected as spam)
4/17/2009: Parents of Teens (reason: 554 Message detected as spam)
Frequent delivery delays
5/22/2009: "Deferred: 452 We only allow 50 recipients per message"
aol.com No current problems with AOL - has occasionally blocked newsletters in the past (see this page)
berkeley.k12.ca.us No current problems. Has occasionally had delivery problems in the past (see this page)
columbia.edu Occasionally blocks a newsletter
11/20/09 Marketplace (reason: 554 5.7.1 This message appears to be unsolicited bulk mail)
11/03/09 Recommendations (reason: 554 5.7.1 This message appears to be unsolicited bulk mail)
10/28/09 Marketplace (reason: 554 5.7.1 This message appears to be unsolicited bulk mail)
9/25/09 Recommendations (reason: 554 5.7.1 This message appears to be unsolicited bulk mail)
9/25/09 Advice Given (reason: 554 5.7.1 This message appears to be unsolicited bulk mail)
9/18/09 Advice Given (reason: 554 5.7.1 This message appears to be unsolicited bulk mail)
9/2/09 Marketplace (reason: 554 5.7.1 This message appears to be unsolicited bulk mail)

For earlier problems, see this page.

comcast.net Frequently blocks all further mail from BPN
Every few weeks, Comcast starts blocking all BPN newsletters. The blocking continues until someone fills out Comcast's form. If you notice you are not receiving your BPN newsletters, please fill out Comcast's "Blocked Provider Request Form" here: http://www.comcastsupport.com/Forms/NET/blockedprovider.asp Domain = berkeley.edu and IP address = 169.229.248.172

Comcast's spam filter frequently misidentifies legitimate email as spam, and Comcast then blocks all further email from that sender without notifying its customers. There is nothing that Comcast customers can do to prevent this block. Comcast does not appear to have the technology that other email carriers have to put "safe" senders like BPN on a white list. Comcast customers should be aware that they are not receiving all their mail. BPN recommends using some other email service besides Comcast.

This is a list of the most recent blocks. For the complete list, see this page

Nov 6, 2009: (reason: 554 IMTA25.emeryville.ca.mail.comcast.net comcast 169.229.248.172 Comcast Blocked for spam. Please see http://help.comcast.net/content/faq/BL000000)

Oct 15, 2009: (reason: 554 IMTA26.emeryville.ca.mail.comcast.net comcast 169.229.248.172 Comcast Blocked for spam. Please see http://help.comcast.net/content/faq/BL000000)

Sept 19, 2009: (reason: 554 IMTA24.westchester.pa.mail.comcast.net comcast 169.229.248.172 Comcast block for spam. Please see http://help.comcast.net/content/faq/BL000000 )

Sept 1, 2009 : Comcast says they removed the block.

August 24, 2009 : (reason: 554 IMTA26.emeryville.ca.mail.comcast.net comcast 169.229.248.172 Comcast block for spam. Please see http://help.comcast.net/content/faq/BL000000 )

excite.com Blocking newsletters
excite.com began blocking BPN newsletters in May 2009, and when this problem did not resolve after several months, we removed exite.com subscribers from the list. See this page for details.
hotmail.com no current problems but hotmail has set up a block on BPN newsletters in the past that was only removed when numerous customers complained. See old delivery problems for details.
juno.com Blocking most BPN newsletters
11/4/2009 Announcements (reason: 550 Access denied...)
11/3/2009 Childcare (reason: 550 Access denied...)
11/4/2009 Marketplace (reason: 550 Access denied...)
11/03/2009 Recommendations (reason: 550 Access denied...)
11/01/2009 House & Garden (reason: 550 Access denied...)
11/02/2009 Advice Wanted (reason: 550 Access denied...)
10/15/09 Marketplace (qmail-remote produced no output.)
10/16/09 Parents of Teens (qmail-remote produced no output.)
10/16/09 Advice Given (qmail-remote produced no output.)
5/14/09 Marketplace (reason: 550 Access denied...)
5/13/09 Announcements (reason: 550 Access denied...)
5/12/09 Childcare Digest (reason: 550 Access denied...)
5/12/09 Recommendations (reason: 550 Access denied...)
5/12/09 Advice Wanted (reason: 550 Access denied...)
4/28/09 Recommendations (reason: 550 Access denied...)
1/13/09 Marketplace (reason: 550 Access denied...)
8/8/08 Advice Given (reason: 550 Access denied...)
4/22/08 Recommendations (reason: 550 Access denied...)
2/15/08 House & Garden (reason: 550 Access denied...)
kvn.com Frequently blocks newsletters
11/20/09 Advice Given (reason: 554 email rejected due to security policies - MCSpamSignature.sa.75.6)
11/20/09 Recommendations (reason: 554 email rejected due to security policies - MCSpamSignature.sa.28.5)
11/20/09 Marketplace (reason: 554 email rejected due to security policies - MCSpamSignature.sa.29.5)
11/20/09 Schools (reason: 554 email rejected due to security policies - MCSpamSignature.sa.52.5)
11/15/09 House & Garden (reason: 554 email rejected due to security policies - MCSpamSignature.sa.42.0)
10/28/09 Announcements (reason: 554 email rejected due to security policies - MCSpamSignature.sa.55.2)
10/9/09 Advice Given: (reason: 554 email rejected due to security policies - MCSpamSignature.sa.29.5)
netzero.com Blocking most BPN newsletters
11/4/2009 Announcements
11/3/2009 Childcare
11/4/2009 Marketplace
11/03/2009 Recommendations
11/01/2009 House & Garden
11/02/2009 Advice Wanted
10/16/09 Parents of Teens (qmail-remote produced no output.)
10/16/09 Advice Given (qmail-remote produced no output.)
5/14/09 Marketplace (reason: 550 Access denied...)
5/13/09 Announcements (reason: 550 Access denied...)
5/12/09 Childcare Digest (reason: 550 Access denied...)
5/12/09 Recommendations (reason: 550 Access denied...)
5/12/09 Advice Wanted (reason: 550 Access denied...)
1/13/09 Marketplace (reason: 550 Access denied...)
12/29/08 Marketplace: (reason: 550 Access denied...)
personalized email addresses such as: deborahdavisauthor.com emilyadesigns.com reenieimages.com twotone.com thevarietal.com baytreedesign.com etc.

Occasionally blocks a newsletter
9/25/09 Advice Given (reason: 554 5.7.1 Message rejected because of unacceptable content)

riseup.net Occasionally blocks a newsletter
9/2/09 Announcements: (reason: 550 5.7.1 Virus detected: INetMsg.SpamDomain-2m.10049.UNOFFICIAL - contact http://help.riseup.net/help-desk if this is in error)
sbcglobal.net No current problems. See this page for the occasional past problems.
spes.org Occasionally blocks a newsletter
10/7/09 Announcements: (reason: 550 Content not accepted: Content rejected)
8/18/09 Marketplace: (reason: 550 Content not accepted: Content rejected)
5/26/09 Childcare: (reason: 550 Content not accepted: Content rejected)
8/5/08 Childcare: (reason: 550 Content not accepted: Content rejected)
yahoo.com No current problems, other than occasional delivery delays of up to two days. Yahoo has blocked BPN newsletters in the past. See this page for details.

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Last updated: Nov 23, 2009
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